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PantherTech Support

Collaboration and Communication

Having trouble? Use our self-help articles below to find answers to your technology questions and issues. If you cannot find your answer, please fill out a support request here. If you have any suggestions for content to add, feel free to email us at support@eiu.edu

Email

General Email

What is PantherMail?
How much email storage do I have?
Should I be concerned about the security or privacy of my email in Office 365, stored in the cloud?
Should I backup my Office 365 email or is Microsoft's cloud reliable?
What are phishing emails and what should I do if I get one?
How do I know if my PantherMail account has been compromised?
How I disable the Clutter feature in Office 365?
How do I setup my email on my mobile device?
How do I access shared mailboxes from my mobile device?
How do I access OneDrive?
What are the restrictions to attachments in PantherMail?
What is phishing?
What is spam?

PantherMail Web Access

What browsers work with Office 365?
How do I access my Office 365 email through my browser?
I get '403 - Forbidden' when logging into PantherMail. How do I access my email?
How do I recover deleted items or email in Outlook Web App?
What's the best way to print from PantherMail/Office 365?
Where is spell check in PantherMail/Office 365?
How do I show the From or BCC fields when composing a new email in the Outlook Web App?
How do I set my signature, out of office, filters, and forwarding using PantherMail Web?
How do I access a shared mailbox in the Outlook Web App?

PantherMail Email Client

How do I setup Outlook for Office 365?
How do I restore deleted items in Outlook?
Can I sort the Global Address List as last name, first name or is there a better way to search contacts in Outlook?
Why can't I populate a Contact Group with members in Outlook 2013?
How do I set my signature, out of office, and filters using Outlook?
How do I access a shared mailbox in Outlook (2013)?

Email Verification

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