Having trouble? Use our self-help articles below to find answers to your technology questions and issues. If you cannot find your answer, please fill out a support request here. If you have any suggestions for content to add, feel free to email us at email@example.com
What is Banner?
What is Internet Native Banner (INB)?
How do I request access to Banner INB?
What is the difference between Internet Native Banner and PAWS?
Who are the contacts and data custodians for each banner module?
Can I access Internet Native Banner remotely (such as from EIUWifi or a home network)?
What browsers do you recommend when using BannerINB??
What version of Java is recommended for BannerINB?
How can I increase the font size in Banner INB?
Why does Banner INB no longer work in Google Chrome?
What if I can't login into D2L?
I registered for my classes but my classes are not showing up in D2L, what should I do?
Why are my classes still showing up in D2L after I have dropped them?
When I compose an email on D2L there's no body to write my email in, what can I do?
What is Respondus Lockdown Browser?
Respondus Lockdown Browser, how does it work?
How can I troubleshoot Respondus Lockdown Browser?
What should I do if I lose internet connection while taking a test using the Lockdown Browser?
What should I do if the Lockdown Browser freezes?
Can I use wifi while using the Lockdown Browser when taking a test?
Can programs be running while the Lockdown Browser is running?
What if the Lockdown Browser stops responding before I start the exam?
What is Elluminate?
What is VMware View?
Which operating systems are compatible with VMware View Client?
I am having connection errors, or when connected it seems slow and choppy, what can I do?
How do I connect to VMware View using HTML Access?
How do I connect to VMware View using the Horizon Client?
Will my data be saved when I close a session?
Can I use the VMware View client on and off campus?
What server name or ID should I use now that I've installed the VMware View client?
Can I connect to VMware View from multiple devices at the same time?
Can I save files from VMware View to my local hard drive?
How can I use both my monitors with VMware View?
What applications are available in VMware View
Can VMware View play audio?