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EIU Collaborate Ultra

Collaborate Ultra  Collaborate Ultra image

Collaborate is a web-based video conferencing system allowing participants to engage in two-way audio, multi-point video, interactive whiteboard, application and desktop sharing, breakout rooms, polling and session recording. Using the recording feature, live sessions can be recorded or Collaborate Ultra can be used to create video recordings and narrated PowerPoint presentations that can be easily linked within a course in D2L Brightspace.

Highlights of Collaborate Ultra (pdf)

Collaborate Ultra can be accessed through D2L Brightspace or it can be used outside of D2L. To request a Collaborate Ultra account outside of D2L Brightspace, EIU faculty and staff can contact Julie Lockett at

Collaborate Ultra opens directly in the browser and does not require a separate download, installation, or Java.


Collaborate Ultra supports Windows and Mac PCs, Google Chromebook and Microsoft Surface Pro devices provided one of the supported browsers is being used and audio/camera devices work with those browsers. (Microsoft Surface devices running Windows RT are not supported.) For a complete list of system requirements, go to


Use Google Chrome or Firefox for the best experience. While Collaborate supports all browsers, Chrome or Firefox gives you the best experience.


  • To access a session using a link provided by email:
    Note:  This link will work for anyone.  No EIU netID or password required.
    • Click on the link in the email, Collaborate will open in a separate window.
    • Enter your first AND last name. 
    • Select "Join Session"
    • If prompted, allow access to your webcam and microphone.
    • Follow any on-screen instruction.

  • To access a session through a course in D2L:
    • Log into D2L Brightspace,, and select your course.
    • The Collaborate link may be located in the Content section of the course or in the course navigation bar:
      • If there is a link to Collaborate in the top navigation bar in the course.
      • If the link is not in the navigation bar:
        • Select “Content” then select the module in which Collaborate Ultra is located.
        • Select “Collaborate Ultra” within the module.
    • A Collaborate Ultra window will open inside D2L within a few seconds.
    • Select the desired session.
    • Select “Join session” in the window that pops out on the right.
    • The session will open in a new tab in your browser.
    • If prompted, allow access to your webcam and microphone.
    • Follow any on-screen instruction.



  • User Guide:  Includes system requirements, accessing a session, audio & video, participant best practices, using chat, providing feedback, Collaborate Ultra interface & tools, accessing session recordings.
  • Audio and Video Setup

The written tutorials on this site are developed and brought to you by the

Faculty Development and Innovation Center

phone 217-581-7051 :: email :: web

Contact the FDIC for questions about the tutorials, to suggest topics for new tutorials, or to schedule a consultation appointment. The FDIC staff can recommend integration solutions using Collaborate Ultra and other instructional technologies for your online, hybrid, and face-to-face courses.

Technical Support for Collaborate Ultra

Call 217-581-HELP (4357), email, or contact the Instructional Support Specialist (ISS) for your department.

Related Pages

Contact Information

EIU User Services


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