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Customer Service Specialist

Closes: Open Until Filled

Customer Service Specialist

Eastern Illinois University is seeking candidates for two full-time Customer Service Specialists in the Student Accounts/BursarOffice. Responsibilities include:

Requirements for this position are:

  1. High school diploma or equivalent.
  2. Any one or combination totaling three (3) years from the following categories:
    1. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent:

            B. Responsible work experience in customer services, public relations, office administration, business and financial                                operations, healthcare administration or other closely related experience.

    3.  One (1) year of work experience comparable to that gained as a Customer Service Representative.

The Civil Service Examination for this classification is a credentials assessment.  No participation other than submission of applicant materials is required from qualified applicants. 

To apply, please submit an application, resume, transcripts, and references online at  Review of applications will begin immediately and continue until the position is filled.

EIU offers an excellent benefits package, including competitive employee insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State University Retirement System, which offers medical insurance upon retirement. Tuition waivers are offered for continued educational goals, and a generous paid time off package includes at least 12 paid holidays, earned vacation, and sick time. AA/EEOE

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