Due to Governor Pritzker's issuance of Executive Order 10 to Shelter in Place, the Office of the Registrar is currently operating remotely. We are committed to continuing to serve our students, but have made a few changes to our normal operations.
We are asking students, parents, and alumni to please e-mail, fax, or mail their requests and other forms to our office rather than visiting the office to drop them off. In office pick up of transcripts, verification letters, and other forms will not be available during this time. Thank you for your patience and cooperation during this difficult time.
Our contact info:
Address: Office of the Registrar
600 Lincoln Ave
Charleston, IL 61920
The Office of the Registrar is open Monday thru Friday - 8:00 am to 4:30 pm.
Eastern Illinois University has retained Credentials, Inc. to accept transcript orders over the internet. The Registrar's Office no longer handles transcript orders.
*No transcripts are printed after 3:00 p.m.
*Eastern does not provide unofficial transcripts. All transcripts ordered through Credentials, Inc. are official.
*High School Dual Credit students should see note at bottom of page.
To Order an Eastern Illinois University Transcript:
(Please note - Electronic transcript orders should not be combined with mailed transcript orders. Please submit separate orders if both electronic and mailed transcripts are needed.)
Current Students - Request transcripts by logging into PAWS and select Order Official Transcript under the Student Records menu.
Former Students who no longer have access to PAWS should request transcripts at https://www.credentials-inc.com/tplus/?ALUMTRO001674
Step-by-step instructions for ordering transcripts are available here.
*If you are required to submit an authorization form, you can fax the form to Credentials with the number they provide, or you can take a picture of the form and email it to our office at email@example.com.
*If you wish to pay by cash, check, or money order, please note your transcript will not be processed until your payment and authorization form have been received in our office. If you bring your payment and authorization form to our office, be advised that printed transcripts are not available after 3:00 p.m.
A computer is available in the Registrar's office to use in placing orders if desired.
You may call Credentials at 847-716-3005 for assistance in placing an order.
Please note: Official electronic transcripts (PDF) sent to a 3rd party (where you manually enter the email address) will have "Printed Copy" appear on the transcript when printed. That will not appear on printed copies sent using the recipient table, application service or direct access code.
$10 - Regular processing, 3 to 5 business days (slower during peak times)
$15 - Rush processing, next business day
Are you looking for a NAES or Native American Education Service transcript? Click here for directions.
*High School Dual Credit Students wanting to order a transcript:
You may use the link for former students found here https://www.credentials-inc.com/tplus/?ALUMTRO001674
Step-by-step instructions for ordering transcripts are available here. *If you are required to submit an authorization form, you can fax the form to Credentials with the number they provide, or you can take a picture of the form and email it to our office at firstname.lastname@example.org.