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EIU Housing

Connecting to the Internet

Wireless access is available in all the residence halls, Greek Court, and University Court.

Students also have the option to access the network by using ethernet connections.

Gregg Technology Center and Help Desk
Any EIU students who are having computer issues can call the Help Desk at 217-581-HELP (4357) or go to the Gregg Technology Center (GTC). You will find the GTC between South 4th Street and Booth Library (east of McKinney Hall, if you are familiar with the housing buildings in the “Triad”). This also includes any device that requires an internet connection that students may be having trouble getting to connect through Ethernet or Wi-Fi.

Troubleshooting, Internet Access Frequently Asked Questions
Information on hardware and software specifications are available here.

How do I connect my computer to the Network?
To connect via Wi-Fi simply choose EIUWIFI from the list of available networks on your device or simply plug one end of the ethernet cable into the orange (or red) data port in the "4 X 4” box on the wall of your residence and the other into the Ethernet port on your computer. See diagram below.

Ethernet Box

What is the EIU Residential Network User Agreement?
By signing an on-campus housing contract you have agreed to the terms and conditions of the EIU Residential Network User agreement. Click here to see a copy of the agreement.

My Internet is not working correctly. What should I do?
Simply call the Help Desk at 217-581-HELP (4357) or go to the Gregg Technology Center (GTC) for assistance related to Internet connections.

Related Pages

Contact Information

Housing & Dining Services

MLK Jr., University Union,
600 Lincoln Ave.
Charleston, IL 61920
Fax: 217-581-6489

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