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EIU Faculty Development and Innovation Center

Student Support and Services @ EIU: a brief guide for Faculty


  • Through the Early Alert System (EAS), instructors can submit information regarding students who are missing classes or not completing assignments. This is done through course rosters in PAWS. In response, housing staff will reach out to students who live on campus and staff in the Student Success Center will reach out to students who live off campus.
  • An online referral can be submitted to the Student Support Team, a cross-functional team dedicated to providing assessment, counsel, and referrals to students displaying concerning/distressed behavior.
  • The Counseling Clinic in the Human Services Building (581-3413) serves students who need emotional assistance.  Weekly group counseling sessions are being offered for mental health support, anxiety, grief, expressive arts therapy, self-compassion, and general therapy. (After business hours, LifeLinks may be contacted for immediate assistance at 1-866-567-2400.)
  • Students who may be struggling with food insecurity, or are finding it hard to obtain enough food, may benefit from resources through the Charleston community, including food pantries and social assistance services. The EIU Office of Civic Engagement and Volunteerism coordinates such efforts on behalf of students, staff, and faculty.
  • The Medical Clinic in the Human Services Building (581-3013) treats health-related concerns.


Related Pages

Contact Information

Dr. Michael Gillespie, Director, FDIC

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Julie Lockett, Director of Learning Innovation

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Dr. Lu Ding,
Instructional Designer

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Faculty Development and Innovation Center

1105 Booth

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