EIU Faculty Development & Innovation Center

Student Support and Services @ EIU:
a brief guide for Faculty

On this page:

• Support Services for Students in Distress
• Academic Support Services

Support Services for Students in Distress

• Indicators of students in distress and available services at EIU (PDF)

• Through the Academic Alert System, instructors can submit information regarding students who are missing classes or not completing assignments. This is done through course rosters in PAWS. Detailed guidance on the Academic Alert System is available for faculty to maximize the success of this system. Here is an infographic for faculty members on using the Academic Alert System.

• An online referral can be submitted to the Student Support Team, a cross-functional team dedicated to providing assessment, counsel, and referrals to students displaying concerning/distressed behavior.

• The Office of Accessibility and Accommodations has several links for Faculty including Faculty FAQ, and a handbook “Faculty Guide to Accommodating” (PDF).

• The Counseling Clinic in the Human Services Building (217-581-3413) serves students who need emotional assistance. The "Assisting Students in Need Handbook" (PDF) is a valuable resource for faculty as well as resources for referrals and student conversations.

• The Dean of Students in the University Union (217-581-3827) assists students with a variety of situations, working directly with them and connecting them to appropriate resources on campus by providing direct assistance navigating any situation, aiding identifying the process(es) for resolving academic and co-curricular concerns, and helping empower students to understand resources, explore options, make informed decisions and act on those decisions.

• The EIU Campus Food Pantry serves anyone who has a Panther Card. The goal of the EIU Campus Food Pantry is to support those needing help to put food on their table. Panthers are eligible to visit the EIU Campus Food Pantry two times per month. The EIU Campus Food Pantry is located in 1347 McAfee, and open 5 days per week while classes are in session. The EIU Office of Leadership and Engagement coordinates such efforts on behalf of students, staff, and faculty.

• Student Legal Services (581-6054) offers guidance to students with legal concerns.

• The University Police Department (581-3212) responds to concerns involving public safety. Please call 911 in an emergency.

• The Medical Clinic in the Human Services Building (581-3013) treats health-related concerns.

• The Resources for Student Concerns provide further guidance on assisting students with anxiety, depression, and other mental health needs.

Academic Support Services

• The Academic Support Center (217-581-6696, 2230 McAfee) offers resources, workshops, and individualized consultations to help students reach their academic goals.

• The Center for Student Innovation (217-581-6072, Booth Library) allows students to discover and interact with digital technology such as 3D printing, podcasting and audio recording and production, video recording and production, Virtual Reality (VR), and more. 

• Library Technology Services (LTS) in Booth Library has technology for check-out, including laptop computers, web cams, microphones, digital audio equipment, and more.

• TRIO Student Support Services (217-581-7849, 1125 McAfee) provides individual TRiO advisors, tutoring, and financial support for low-income and first-generation students and/or students with disabilities.

• STEP (Students with Autism Transitional Education Program) (217-581-6361, 1311 Klehm Hall) provides structured support, skill- and strategy-development, small group work and individualized coaching, and peer mentors for students with autism who have been admitted to STEP.

• Research Engagement and Scholarship Librarians of Booth Library provide course support and individualized research consultations for students.

• The Tutoring Center will be opening this fall in the Gregg Technology Center, just west of Booth Library. The Tutoring Center will offer tutoring for 1000 and 2000 level courses, supplemental instruction, academic coaches, and environments for group study.

• The Writing Center (217-581-5929, 3110 Coleman Hall) supports student writers from all majors at any stage of the writing process.

Page updated 14-December-2024