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Eastern Illinois University is seeking candidates for a Financial Aid Representative in the Office of Financial Aid. This is a front-line position, assisting students and parents at the front desk and by telephone and email. Primary duties include explaining the financial aid application procedure, eligibility, verification requirements, scholarship searches, loans, and other financial aid options. Excellent attention to detail and customer service skills are desired.
Qualified candidates must have any one or combination totaling two (2) years (24 months) from the categories below:
1. College coursework in any field.
2. Work experience performing office, business, or customer service/relations activities.
The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.
To apply, please submit an application, resume, transcripts, and references. The deadline for this application is November 1st, 2022.
EIU offers an excellent benefits package, including competitive employee insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State University Retirement System, which offers medical insurance upon retirement. Tuition waivers are offered for continued educational goals, and a generous paid time off package includes at least 11 paid holidays, earned vacation, and sick time. AA/EEOE