JOBS AT EIU

Complex Director

Position Description: The Office of University Housing and Dining Services at Eastern Illinois University, Charleston, Illinois, is seeking a dynamic individual for the position of Complex Director. The Complex Director's primary focus will be to establish outstanding residential communities that promote student success. The Complex Director will also coordinate the implementation of the Panther Success Initiative Residential Curriculum in our residential communities, which consist of 400-500 students in each residential area. PSI fosters student success through the intentional personal and academic development of each resident. It is expected that our professional staff build meaningful connections with students. These relationships are created through assisting residents in reaching their goals, connecting students to faculty, embracing integrative learning concepts, promoting cultural competence, and designing educational opportunities which meet the needs of students.

The Complex Director supervises and mentors a residential life staff consisting of 2-5 Associate Resident Directors, 10-16 Resident Assistants, and indirectly supervises other student staff members. The Complex Director assists with the overall operation of the residential life program by serving as a member of the Residential Life Leadership Team. In addition, each Complex Director will chair departmental committees and serve on university-wide committees. This individual directs community development, student development, social justice education, hall government advisement, housing assignments, staff selection, staff training, student conduct, crisis intervention, residential curriculum initiatives, and coordination of summer programs within their residential area.

This is a full-time, 12-month, live-in, professional staff position that includes a meal plan to promote community development and policy enforcement for staff and students in our dining facilities. The Complex Director also serves on the Senior Staff Crisis on-call rotation. 

Starting Date: June 1, 2026 (negotiable)

Qualifications: Master’s degree required by May 2026. Progressive experience in residential life/university housing preferred but not required. The successful candidate must possess highly developed interpersonal skills, supervisory skills, multicultural programming experience, student leadership/advising experience, and robust administrative proficiencies.

Application Instructions: Applications will be accepted until on-campus interviews are scheduled. Priority will be given to applications received by Friday, March 13, 2026. Applications must be submitted through Interfolio https://apply.interfolio.com/180760. Please include letter of interest, current resume, and contact information for at least three professional references. For more information about this position please visit https://www.eiu.edu/housing/full_time.php. Questions about the search process should be directed to the committee chair, Jarrett Williams, at jnwilliams2@eiu.edu.

Salary/Pay Rate: The salary for this position is $3,703.04 monthly.

Benefits Overview: Eastern Illinois University offers an excellent benefit package designed to support our employees’ well-being and career goals.

This position is eligible for the following benefits:

• Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options.
• Vision Insurance: Vision coverage is included with medical at no cost.
• Dental Insurance: Dental plans are available to meet your needs.
• Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.
• Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children.
• Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time.

For more information on our employee benefit programs, please visit EIU Employee Benefits webpage.

The University and Community: Celebrating more than 130 years of excellence, Eastern Illinois University (EIU) is a fully accredited, comprehensive regional residential institution located in Charleston, Illinois—ideally positioned between Chicago, St. Louis, and Indianapolis. The University is known for its individualized attention, supportive relationships, and exceptional outcomes, including high graduation, retention, and career placement rates. Academically, EIU combines personalized learning with nationally respected programs. Small class sizes allow for close mentorship from distinguished faculty, while innovative undergraduate and graduate programs and firsthand opportunities prepare students for meaningful professional and personal growth. Campus life at EIU is vibrant and community oriented. The University features more than 50 buildings within walking distance, extensive recreational facilities, and more than 200 student organizations including NCAA Division I athletics, and 20+ fraternities and sororities. Cultural life thrives at the world-renowned Doudna Fine Arts Center and the Tarble, which bring exceptional artistic and performance experiences to campus and the region. Students, faculty, and staff enjoy the close-knit atmosphere of a classic college town with convenient access to shops, dining, and outdoor recreation—alongside robust service opportunities coordinated through EIU’s Office of Civic Engagement and Volunteerism. With its strong alumni network, sustainability efforts, and deep commitment to student success, Eastern Illinois University offers an exceptional environment to live, learn, and work.

Diversity and Inclusion: Eastern Illinois University is committed to fostering a learning community where all members feel welcomed and valued. The university provides equality of opportunity in all areas of campus life, and we strive to recognize and appreciate the unique value of our students, faculty, and staff. Every member of campus has the right to learn and work in an environment free of discrimination and harassment, and beyond that, our goal is for all members of our community to develop a strong sense of belonging to Eastern Illinois University.

Eastern Illinois University provides equal opportunity in education and employment for all students, applicants for employment, and employees. Discrimination based upon race, color, sex, religion, age, national origin, ancestry, marital status, disability, veteran status, sexual orientation, gender identity, or any other basis of discrimination precluded by federal and state statutes, is strictly prohibited. 

The University further commits to a program of affirmative action as prescribed by statute to employ, and advance in employment, qualified individuals with a disability and qualified protected veterans (disabled veterans, recently separated veterans, active-duty wartime veterans, and Armed Forces service medal veterans).