Direct Internet Access
The Ethernet Network provides all on-campus residents with the ability to access the Internet through an exclusive network of cables. Individual Ethernet connections in each residence. Wireless access is available in the first floor lounges of the residence halls as well as all of the chapter rooms in Greek Court.
ResNet Computer Lab and Help Desk
Taylor Hall houses the computer lab reserved exclusively for individuals living in the residence halls, Greek Court, University Court and University Apartments. If on-campus residents are having computer problems they can call the Help Desk at 217-581-HELP (4357) or stop by the ResNet Lab for assistance.
Troubleshooting, Internet Access Frequently Asked Questions
What are the software and hardware requirements needed to use the Network? The minimum operating systems required for on-campus Internet connections are Mac OS X®+ for Apple computers and either Windows XP Professional® or Windows Vista premium ® or Ultimate® for IBM® compatible computers.
A 10/100 LAN Ethernet Adapter Card should be installed in your IBM® compatible computer. An adapter card comes standard with many newer models. You should check the specifications that came with your computer to be sure it is Ethernet compatible.
Where is wireless available in Housing?
All Apple® computers are Ethernet ready and come installed with an Ethernet chip standard. A minimum 10’ long RJ-45 Category- 6 Cable is also required for both IBM® compatible and Apple computers to connect to the Internet in on-campus residences.
Additional hardware and software specifications are available at http://its.eiu.edu/student-computer-hardwaresoftware-recommendations.php
How do I connect my computer to the Network?
Simply plug one end of the Category-6 Cable into the orange (or red) data port in the 4” X 4” box on the wall of your residence and the other into the Ethernet port on your computer. See “Diagram A” below.
Where can I get an RJ-45 Category 6-Cable?
Cables are available at the University Court Office and all residence hall front desks for $15.
What is the EIU Residential Network User Agreement?
By signing an on-campus housing contract you have agreed to the terms and conditions of the EIU Residential Network User agreement. Click here to see a copy of the agreement.
My Internet is not working correctly. What should I do?
Simply call the Housing Help Desk at 217-581-7708 or stop by the Virus Lab in the lower level of Taylor Hall for
assistance related to Internet connections. An RJ-45 Category-6 Cable is required for assistance.