Connecting the Internet
Wireless access is available in all the residence halls, Greek Court and University Court.
Students also have the option to access the network by using ethernet connections.
ResNet Computer Lab and Help Desk
Taylor Hall houses the computer lab reserved exclusively for individuals living in the residence halls, Greek Court, University Court and University Apartments. If on-campus residents are having computer problems they can call the Help Desk at 217-581-HELP (4357) or stop by the ResNet Lab for assistance.
Troubleshooting, Internet Access Frequently Asked Questions
Information on hardware and software specifications are available at http://www.eiu.edu/its/helpdesk/kb/005/kb0050008.phpp
How do I connect my computer to the Network?
Simply plug one end of the Category-6 Cable into the orange (or red) data port in the 4” X 4” box on the wall of your residence and the other into the Ethernet port on your computer. See diagram below.
What is the EIU Residential Network User Agreement?
By signing an on-campus housing contract you have agreed to the terms and conditions of the EIU Residential Network User agreement. Click here to see a copy of the agreement.
My Internet is not working correctly. What should I do?
Simply call the Housing Help Desk at 217-581-7708 or stop by the Virus Lab in the lower level of Taylor Hall for assistance related to Internet connections. An RJ-45 Category-6 Cable is required for assistance.