EIU Media Relations

University Newsletter

New Facilities, Planning & Management Work Order Software Launched -- Instructions Available Here

To access the WebTMA software for maintenance work orders and key requests, moving requests, event requests, and project requests, visit the Work Control Page.

Please read the descriptions for each and have the specified information available for input. Contact Work Control at 217-581-3416 for any troubles or questions concerning the system use.

For key requests, the Key Request Form must be downloaded and digitally signed by the department head or an authorized signer. The form will need to be uploaded when completing the to the key request work order.

Key Request Instructions

1. Complete and digitally sign the .pdf key request form. You MUST download the form to your computer to add your certified signature. Do not fill out the key request form in your browser. If the .pdf opens in a browser, click the download button in the upper right-hand corner to download the form, then complete the form, sign the form and save it.
2. Go to the Maintenance Work Order.
3. Click on the three dots next to "Request Type" and click the check mark next to "Keys".
4. Fill out all the required boxes, indicated by a red asterisk.
1. Requestor Name: Who is entering the request into the system or manager name
2. Requestor Email: the email address of the person who will receiving notifications of the work order status
3. Phone #: Contact phone number in case of questions
4. Building Name: The drop-down menu includes all buildings on campus. Select the correct building.
5. Building Floor Code: Sorted by room number per floor.
6. Room #: Room number.
7. Action Requested: Enter the name and E# of the person who needs the key(s).
5. Click the dropdown menu next to "Upload Documents", select "PDF" and then click "Browse for File". 
6. Select your completed and signed .pdf key request form.
7. Click "Submit Request".