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EIU Facilities Planning and Management

Facilities Planning & Management Work Requests

Welcome to Eastern Illinois University's Facilities Planning and Management Work Request page!

At EIU, we are committed to providing a quality learning environment for our students, faculty, and staff. Our Facilities Planning & Management team plays a crucial role in achieving this goal through effective planning, service, maintenance, repair and construction of our facilities.

To ensure that your request is handled promptly and accurately, please take a moment to read the descriptions below and select the appropriate work order form. Whether it's a maintenance issue, a repair request, or a construction project, we are here to assist you every step of the way.

Thank you for helping us maintain our campus facilities to the highest standards. Your cooperation ensures that EIU remains a vibrant and conducive environment for learning and growth!

Facilities Planning & Management utilizes an electronic request system that notifies the office of work requests. This system is utilized for all routine, non-emergency work requests. 

Maintenance Work Order

Maintenance Work Order

The Maintenance Work Order form enables EIU staff to enter routine, non-emergency maintenance requests pertaining 24 hours a day. Maintenance issues should be explained in full so the nature of the situation and necessary response can be determined.

This system is not monitored 24/7 and should not be used for emergency work requests or for maintenance needs which pertain to safety and security or need rapid response.

Please have the following information available to fill out the Maintenance Work Order form:

  • Specific location - Building, room number, suite, etc.
  • A detailed description of the action requested
  • Photos or documents to support the request, if applicable

Emergency Service Request

Emergency Service Requests

Emergency service requests are generally related to: safety, security, and/or the potential for major damage. For emergency requests, call work control at 217-581-3416 or 217-581-2119 between the hours of 7 am and 3 pm. After 3 pm, calls will be routed to our after-hours service.

Please have the following information available when calling in emergency work orders:

  • Specific location - Building, room number, suite, etc.
  • Contact name
  • Telephone number
  • Email address
  • Detailed description of the work request / emergency

Move Request

Move Request

The Move Request Form is designed to streamline the process for any asset moves within Eastern Illinois University's campus. Use this form if you are relocating to a new office space, transitioning supplies and equipment to surplus, or temporarily shifting resources for an event.

Please have the following information available to fill out the Move Request form:

  • Date of the move
  • Asset tag number, if applicable
  • Details on the move request
  • Current location and delivery location of the asset
  • Number of boxes to be moved, if applicable
  • A photo of the asset(s) to be moved, if applicable

Event Request

Event Request

After scheduling your event through Campus Scheduling and ensuring the Unusual or Extraordinary Event Form is filled out, complete this form if your event requires setup in a location beyond the current arrangement. Whether it involves moving and set up of tables, chairs or equipment this form allows you to request assistance with any necessary adjustments for your event setup.

Please have the following information available to fill out the Unusual Event Request form:

  • Event date
  • Building name
  • Number of tables, chairs, boxes, etc.
  • Pickup / end date
  • Any additional relevant details
  • Relevant photos, if applicable

Project Request

New Project Request

All construction, renovations, modifications or changes to existing facilities on campus require a Project Request form before work on a project may begin.

Please note: Clients should anticipate at least six months from time of assignment for projects to be completed. Projects to be completed during the summer session for the beginning of the fall semester must be received no later than January 15.

Please have the following information available to fill out the Project Request form:

  • Account number
  • Target budget
  • Department
  • Scope of the project
  • Desired start and finish dates
  • Relevant documents

What is the difference between Maintenance or Renovations?

To distinguish between Maintenance and Renovations/Alterations (R&A), please consider the following guidelines:

Renovations/Alterations encompass any new construction, additions, or modifications to rooms or structures on campus. Examples include:

  • Building or removing walls within a room to alter its layout
  • Converting a standard classroom into a computer lab, necessitating additional infrastructure like LAN drops, wireless connectivity, or electrical enhancements.

If your department acquires new equipment requiring adjustments to power supply, ventilation, or plumbing, these alterations qualify as R&A projects. Conversely, if the new equipment can seamlessly integrate with existing infrastructure, maintenance workers can handle the installation. However, if modifications to the room are necessary to accommodate the new equipment, it falls under R&A.

Any changes to Eastern's infrastructure are considered R&A projects.

Maintenance tasks involve repairing existing rooms, furniture, fixtures, etc. Painting typically falls under maintenance unless it's part of a larger R&A project. Carpet maintenance (vacuuming and cleaning) is handled by FPM, but replacement is the responsibility of individual departments. For carpet selection, R&A has sample books available. Please contact FPM at 217-581-3520 for assistance in determining whether your needs align with maintenance or R&A criteria. We're here to help discuss your proposals and ensure efficient handling of your requests.



Related Pages

Contact Information

Facilities Planning and Management

408 West Hayes Charleston, IL 61920
Central Stores Phone: 217-581-2899
Fax: 217-581-5716

Office Hours: 8 am to 4:30 pm
Property Control: 4 am to 11:30 am

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