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EIU Media Relations

University Newsletter

Microsoft Teams Voice Project Updates

We've recently unveiled plans to replace EIU's traditional phone system and equipment with Microsoft Teams Voice. The transition is slated to kick off in mid-December 2023, followed by a phased rollout spanning several months, with completion targeted by July 1, 2024.

To ensure a smooth transition and provide insights into what to anticipate, we will conduct a 30-minute virtual training session, followed by a 30-minute Q&A every Tuesday from 2 pm to 3 pm and every Wednesday from 9 am to 10 am, starting on Tuesday, December 5, through the end of January (excluding holidays). Additional dates beyond February will be communicated via campus email.

For your convenience, an estimated timeline for each department's deployment is available here. Before deployment, we will reach out to the designated contact for each department to coordinate a deployment date and discuss specific details.

To familiarize yourself with Teams Voice, we encourage you to watch this brief "Overview of Teams Calls" video available here. Once your department is deployed, you will have the keypad functionality integrated into your Teams application.

Below are the links to join a Teams Voice Training Session, starting on Tuesday, December 5.

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Contact Information

Media Relations
Josh Reinhart,
Public Information Coordinator

Booth House
Eastern Illinois University
600 Lincoln Ave.
Charleston, IL 61920

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