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EIU Counseling Clinic

In Case of an Emergency

During regular business hours (Monday - Friday, 8:00 AM - 4:30 PM) please do the following:

Contact the office at 581-3413 and inform the secretary that you need to be seen by a counselor due to an emergency. The secretary will ask you screening questions and assist you in scheduling a time to come in as soon as possible. Screening takes between 5 and 15 minutes, depending on level of risk and presenting concerns. 

After hours and Weekends:

    • For all medical emergencies or safety concerns immediately contact 911.
    • If you are experiencing a mental health crisis call the National Suicide Prevention Line at 988 or call the LifeLinks toll free Crisis Line at 1-866-567-2400.
    • If you or one of your family members has mental health and/or substance use challenges and would like to receive support by phone, call the Illinois Warm Line at 866-359-7953.
    • If you have experienced a sexual assault you may contact SACIS Sexual Assault Counseling and Information Services toll free 24 hours at 1-888-345-2846
    • If you are the victim of domestic violence you may contact Hope of Eastern Central Illinois/ Coalition Against Domestic Violence toll free 24 hours 1-888-345-3390 
    • If you are in doubt and unsure of what to do or who to call then dial 911.

Community Resources for After Hours:

  • Life Links
    • Phone (217)238-5700
    • Address: 750 Broadway East Mattoon, IL 61938 
    • Hours: 
      • Monday        9am-5pm
      • Tuesday       11am-7pm
      • Wednesday  9am-5pm
      • Thursday      9am-5pm
      • Friday           9am-4pm

Related Pages

Contact Information

Counseling Clinic

Human Services Bldg. 1st Floor
217-581-3413 Monday - Friday
1-866-567-2400 After Hours Emergency Number

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