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EIU Benefit Services

Employee Assistance Program 

The Employee Assistance Program (EAP) provides a valuable resource for support and information during difficult times.The EAP is a free, voluntary and confidential program that provides problem identification, counseling and referral services for employees and their covered dependents regardless of the health plan chosen.  Employees will be directed to counseling services to assist them with a variety of concerns, including, but not limited to:

  • Anger management
  • Anxious feelings
  • Conflict at work or home
  • Domestic violence
  • Elder-care issues
  • Family/parenting issues
  • Feelings of worry or the blues
  • Financial concerns
  • Grief/loss
  • Pre- and post-natal concerns
  • Problems with alcohol or drugs
  • Stress

All calls and counseling sessions are confidential, except as required by law.  No information will be disclosed unless written consent is given.  Management consultation is available when an employee's personal problems are causing a decline in work performance.  Critical Incident Stress Management is also available through the EAP.  For further information regarding the EAP, refer to page 39 of the Benefits Handbook.


  • Active employees and their eligible dependents participating in the State Employees Group Insurance Program may access this benefit.
  • Active employees, full time and part time (50% or greater), who have elected not to participate in the health, dental and vision coverage of the State Employees Group Insurance Program may access this benefit.

Accessing Services

Active employees must contact Magellan Behavioral Health.  Getting help is easy, convenient and available 24 hours a days, seven days a week.

Employees Assistance Program


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Contact Information

Benefits Office

Old Main Room 2020
600 Lincoln Avenue
Charleston IL, 61920

Fax: 217-581-3614

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