EIU Testing and Evaluation

Testing Accommodations Center (TAC)

The Testing Accommodation Center (TAC), part of Testing and Evaluation Operations, processes faculty requests to proctor tests, quizzes, and exams for students approved for testing accommodations. Occasionally, a student may have a special circumstance requiring them to take an exam at the TAC instead of in the classroom (see procedures below). If a student in your class has discussed their accommodation needs with you and provided a letter from the Office of Accessibility and Accommodations (OAA), you may request that TAC proctor the exam and implement the approved accommodations. You may also choose to manage and provide these accommodations yourself.  

Location: 1341 McAfee Gym
Phone: 217-581-1185
TAC Email: sdstac@eiu.edu 

Test Request Procedures

1. Submit a Test Request
   
   
   • Instructors must complete the Online Test Request Form. The online test request form is only for students with an approved accommodation through OAA.
     
     
   • Instructors needing to schedule an exam for a student with a special circumstance must email the TAC with the following information:
     • Student Name
     • Student E-Number
     • Student Email Address
     • Instructor Name
     • Instructor Email Address
     • Instructor Phone Number
     • Course and Section Number
     • Course Title
     • Time Allotted for Exam
     • Date for Alternate Exam (or Range of Dates the Exam Can be Administered)
     • Attach Exam to Email (or drop off in TAC, Room 1341 McAfee) or Provide Instructions for Online Exam (Including Any Passwords, etc.)
     • Directions for Exam Administration and How to Return Completed Exam to Instructor
     • Additional Comments as Deemed Necessary by Instructor
   • Exams may be scheduled Monday–Friday, 8:00 a.m.– 12:00 p.m. and 1:00 p.m. – 4:00 p.m. (hours subject to change).
     
     
   • Requests must be submitted at least 48 business hours in advance.
     
     
   • The exam file must be uploaded or delivered no later than 8:00 a.m. on the day before the student’s scheduled alternate testing time.
     
     
   • When proper notice is provided, students will be scheduled to test at the same date and time as the in-class exam.
     
     
     • If the student cannot test at that time, they must provide their class schedule to verify a conflict.
       
       
     • If a conflict exists, the exam will be scheduled for the following day.
       
       
     • If neither option works, TAC will contact the instructor for guidance.
       
       
   • If the instructor prefers that the exam not be administered during the class testing time, please email the TAC.
     
     
2. Student Scheduling
   
   TAC will contact the student to confirm the exam date and time.
   
   
3. Instructor Notification
   
   The instructor will receive email confirmation of the scheduled date and time, along with updates on the exam status (completed, rescheduled, or canceled).
   
   
4. Exam Administration
   
   The student completes the exam in the TAC.
   
   
5. Exam Return Options
   
   Exams are returned according to the instructor’s instructions. Available return methods include:
   
   
   • Scantrons: TAC will hand-deliver the alternate exam Scantron to Testing and Evaluation Operations (TEO) unless otherwise requested. TEO will hold the class Scantrons until the alternate exam is complete and combine them for grading.
     
     
   • Instructor Pickup Only: Pickup available in McAfee 2210 or McAfee 1341.
     
     
   • Instructor Designee (no undergraduates): The instructor must email TAC and TEO staff with the designee’s name and expected pickup time.
     
     
   • Scanned and emailed (original via campus mail): Please note that pencil responses may not scan clearly. Campus mail typically takes 2–3 business days.
     
     
   • Scanned and emailed (original held for pickup): Original available for instructor/staff pickup in McAfee 2210 or McAfee 1341. Pencil responses may not scan clearly.
     
     
   • Campus Mail: Returned in a sealed envelope (delivery within 2–3 business days).

TAC Frequently Asked Questions

My student is not appearing on my class list.
Confirm that you selected the correct course and section number. If the student still does not appear, please email TAC.

How can I submit the exam?
Exam documents may be uploaded electronically or delivered in person. If a student requires a test reader, the exam must be provided in PDF or Word format.

I have multiple students testing for the same class. Can I upload the exam once?
No. Please upload the exam document separately for each student to ensure the correct test is administered.

My document will not upload. What should I do?
If you experience upload issues, contact TAC by phone or email for assistance.

Can I upload more than one file?
The system currently allows only one file upload. Please email TAC any additional documents.