Textbook Rental Service provides the students of Eastern Illinois University with quality textbooks at an affordable cost. This service enables all students, regardless of their financial resources, to take advantage of the educational opportunities offered at the university and participate fully in their learning experiences.
Dear Students Enrolled Exclusively in Online Classes,
We are deeply sorry that we are experiencing a delay in shipping textbooks for the Spring 2021 semester. Unfortunately, a large number of late returns that were received after the holiday break significantly slowed the process of checking out and mailing textbooks for the Spring 2021 semester, a unique service that is provided for our students who are enrolled exclusively in online classes.
To facilitate the shipment of your textbooks as quickly as possible, please submit your current mailing address to email@example.com, if you have not done so already for the Spring 2021 semester. Please include your name and E-number in that email.
An email will be sent to your EIU email account when your textbooks have been processed for shipment. All books are shipped via UPS. If you live within Illinois, you should receive your textbooks within two days of their shipment.
We are working diligently to respond to an exceptionally high volume of phone calls and emails while processing, checking out, and shipping textbooks.
We deeply apologize for the delay. Please know that your patience is tremendously appreciated.
Please note: Students who are enrolled in one or more on-campus classes – sections 001 through 599 – or who live in Coles County remain responsible for picking up their textbooks at Textbook Rental Service.
Textbook Rental Service will be closed Monday, January 18 in observance of Martin Luther King Jr.'s birthday.
Students taking all online courses:
All students, enrolling in all online or off-campus courses, reside outside of Coles County, and do not work on-campus must provide a current and accurate street address for shipment of textbooks by contacting Textbook Rental Service via email at firstname.lastname@example.org. You must provide a street address as UPS will not deliver to a P.O. Box. Please include your name and E-number in your email along with your full street address including city/town, state, and zip code. If you reside locally in Coles County, work on-campus, or become enrolled in any on-campus course you will need to pick up your textbooks. If you do not want any textbooks mailed to you, please contact us as soon as possible.
When mailing textbooks back to us, students are responsible for the shipping cost and we recommend the insuring of all packages.
NOTE: Textbooks mailed back will be processed using the postmark date on the package(s).
**We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility. Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from weather-related conditions. Students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines.
Please Note textbook fees and late fines for dropped/withdrawn courses - Remember to return all textbooks, from dropped or withdrawn courses, within the designated time frame to avoid charges.
For your convenience after business hours, please utilize our exterior book drop located under the blue awning at the Northeast corner of our facility. You will need your Panther Card or E-number to activate the book drop.
If you are interested in purchasing any of the textbooks you have checked out for the current semester, please email Christina Coffey at email@example.com to find out the prices of your textbooks. Please include your E# and specific textbook information in the email.
Textbook Rental Service is WIFI accessible. If you have an internet or WIFI accessible phone, ipod, or tablet, you can access your textbook pick-up information/textbooks issued for current course schedule from PAWS.
It is extremely important for all of our students to access their EIU email account throughout the academic year, including scheduled breaks, to receive information from our department.
Eastern Illinois University
Textbook Rental Service
Louis M. Grado Building
975 Edgar Drive
Charleston, IL 61920
Monday through Friday
8:00 A.M. - 4:30 P.M.
Monday through Thursday
Closed for lunch 12:00 P.M. (Noon) – 1:00 P.M.
8:00 A.M. - 12:00 P.M.