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Eastern Illinois University

Textbook Rental Service

Fall 2023 Information

If you have any questions, please email textbks@eiu.edu.

Students taking all online courses:

All students, enrolling in all online or off-campus courses, reside outside of Coles County, and do not work on-campus must provide a current and accurate street address for shipment of textbooks by contacting Textbook Rental Service via email at textbks@eiu.edu.  You must provide a street address as UPS will not deliver to a P.O. Box.  Please include your name and E-number in your email along with your full street address including city/town, state, and zip code.  Unfortunately, our office cannot go by the address in PAWS as sometimes the address is incorrect, students are not always at that address, or students may want textbooks mailed to another address due to problems with receiving deliveries at their home address.  Textbooks will not be mailed out until unless the student has provided our office with their address.  If you reside locally in Coles County, work on-campus, or become enrolled in any on-campus course you will need to pick up your textbooks.  If you do not want any textbooks mailed to you, please contact us as soon as possible.

Please note:  Students who are enrolled in any on-campus courses (sections 001-599), who live locally in Coles County, or work on-campus remain responsible for picking up their textbooks at Textbook Rental Service.

Check-Out/Check-In Procedures

Make sure to check out our check-out/check-in procedures page to see the process for picking-up/returning textbooks.  In order to expedite the textbook distribution/return process, we strongly encourage students to bring their Panther Card ID and a copy of their textbook pick up information/current issued textbook listing from PAWS. 

Drop/Withdrawal Procedures

If you drop or withdraw from an on-campus course (sections 001-599), you must return or postmark all associated textbooks within two business days of dropping/withdrawing the course to avoid charges.  If you drop or withdraw from an online or off-campus course (sections 600 and above), you must return or postmark all associated textbooks within five business days of dropping/withdrawing the course to avoid charges. For dropped/withdrawn courses, a non-refundable $20 per book processing fee will be charged for the associated textbooks not returned within the designated time frame.  In addition, all textbooks not needed should be returned immediately.

 

**Remember to protect your textbooks!  We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility.  Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from all weather-related conditions.  Students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines.

 

Fall 2023 textbook return deadline information
Textbooks from On-Campus courses (Sections 1-599)

The deadline to return or postmark Spring 2023 semester textbooks without any late fines was Friday, December 15, 2023 at 4:30 p.m.  There was no penalty for textbooks returned at any point during the semester/term prior to the return deadline, with the exception of textbooks associated with dropped/withdrawn courses.

Late fines were charged, $20 per book, and were posted to individual student accounts immediately following the return deadline of Friday, December 15, 2023 at 4:30 p.m. for any textbooks from On-Campus courses (Sections 1-599) not returned by the deadline.  Late textbooks from On-Campus courses were only accepted during the five-day grace period and were subject to the $20 per book late fine. 

For students with textbooks from On-Campus courses (Sections 1-599), the replacement cost of any unreturned textbooks were posted to individual student accounts, in addition to the previously posted $20 per book late fine charges immediately following the five-day grace period deadline, Wednesday, December 20, 2023 at 4:30 p.m. 

Textbooks from Online or Off-Campus Courses (Sections 600 and above)  

The deadline to return or postmark textbooks from all Online or Off-Campus courses (Sections 600 and above) was the five-day grace period deadline, Wednesday, December 20, 2023 at 4:30 p.m. There was no penalty for textbooks returned at any point during the semester/term prior to the return deadline, with the exception of textbooks associated with dropped/withdrawn courses.

For students with textbooks from Online and Off-Campus courses (Sections 600 and above), $20 per book late fines and the replacement cost of any unreturned textbooks were posted to individual student accounts immediately following the five-day grace period deadline, Wednesday, December 20, 2023 at 4:30 p.m. 

 

 

 

**Any textbooks from Fall 2023 On-Campus, Online, and Off-Campus courses, will not be accepted for return after the five-day grace period deadline, Wednesday, December 20, 2023 at 4:30 p.m. unless they are postmarked/mailed by the deadline.  

Note: Textbooks mailed back Textbook Rental Service must be postmarked by each semester end deadline.  Textbooks mailed back will be processed using the postmark date on the package(s).  If textbooks are not received by each semester end deadline and charges are posted to an individual student's account, these charges will be adjusted accordingly once the package is received if they are postmarked by the the return deadline.  

When mailing textbooks back to us, students are responsible for the shipping cost and we recommend the insuring of all packages.  Our mailing address is:

Textbook Rental Service

Eastern Illinois University

975 Edgar Drive

Charleston, IL 61920

 

CONTACT THE DEPARTMENT

Contact Us and Mailing Address

Eastern Illinois University
Textbook Rental Service
Louis M. Grado Building
975 Edgar Drive
Charleston, IL 61920
(217) 581-3626
Fax: (217) 581-3590
textbks@eiu.edu

Office Hours

FALL/SPRING HOURS
Monday through Friday
8:00 A.M. - 4:30 P.M.
SUMMER HOURS
Monday through Thursday
8:00 A.M. - 4:30 P.M.

Friday 8:00 A.M. - 12:00 P.M