Recent Searches

Loading Search Results...
Loading Directory Results...
Close

History

Close

Recent Pages

Recent Searches

PantherTech Support

Union TechZone

Union Tech Zone is the place for students to go with personal technology needs at Eastern Illinois University.

Located in the University Union Bookstore, we have a dedicated staff here to provide the technology resources and services you’ll need throughout your academic career with Eastern.

Union Tech Zone provides a walk-up help desk environment for technology related questions and solving any personal computer issues. We are also an authorized repair center for Apple, Dell, HP, and others.

We perform all warranty work for Apple Products and Non-Warranty work for HP, Dell, and more.

  • Troubleshooting hardware and software issues
  • Operating System repair/Virus removal for student owned computers
  • Backup, restore, and setup of new machines for EIU Students
  • Most repairs done on-site from Certified Technicians*
  • Rental computers for services sent off-site

*Warranty work is sent off-site (takes 5 – 8 business days)

Free Services

Services currently offered at no charge: 

  • Diagnostics check on Apple and Windows Computers
  • Apple Hardware Repairs, if under warranty

Paid Services
(prices subject to change)

Clean Install (includes data backup) $50
Data Backup and Transfers $25
Virus Removal $25
Parts Replacement - Less than 30 minutes         $10
Parts Replacement - More than 30 minutes $20+ depending on complexity
Hard Drive Replacement $15 plus price of Hard Drive
Solid State Install $15 plus price of Solid State Drive
Software Updates $10
Software Issues $10+ depending on complexity
Basic Speed-up $10

 

Hours of Business

Summer Store Hours:

Monday thru Thursday 8am – 4:30pm

Friday 8am – 11:30am

Regular Store Hours:

Monday thru Thursday 8am – 7pm

Friday 8am – 4:30pm

Saturday 10am – 4pm

Union Tech Zone Staff

Head Service Manager: Robert Zerbst

Contact Information

email : uniontechzone@eiu.edu

Phone: 217-581-5960

Walk-ins or Appointments at the University Union Bookstore

*Union Tech Zone provides service to student personal computers.  Service and repair for EIU owned computers are provided by ITS Campus Technology Support and CATS. 

HP Dell Toshiba Acer Apple Asus