Union Tech Zone is the place for students to go with personal technology needs at Eastern Illinois University.
Located in the University Union Bookstore, we have a dedicated staff here to provide the technology resources and services you’ll need throughout your academic career with Eastern.
Union Tech Zone provides a walk-up help desk environment for technology related questions and solving any personal computer issues. We are also an authorized repair center for Apple, Dell, HP, and others.
We perform all warranty work for Apple Products and Non-Warranty work for HP, Dell, and more.
- Troubleshooting hardware and software issues
- Operating System repair/Virus removal for student owned computers
- Backup, restore, and setup of new machines for EIU Students
- Most repairs done on-site from Certified Technicians*
- Rental computers for services sent off-site
*Warranty work is sent off-site (takes 5 – 8 business days)
Free Services
Services currently offered at no charge:
- Diagnostics check on Apple and Windows Computers
- Apple Hardware Repairs, if under warranty
Paid Services
(prices subject to change)
| Clean Install (includes data backup) | $50 |
| Data Backup and Transfers | $25 |
| Virus Removal | $25 |
| Parts Replacement - Less than 30 minutes | $10 |
| Parts Replacement - More than 30 minutes | $20+ depending on complexity |
| Hard Drive Replacement | $15 plus price of Hard Drive |
| Solid State Install | $15 plus price of Solid State Drive |
| Software Updates | $10 |
| Software Issues | $10+ depending on complexity |
| Basic Speed-up | $10 |
Hours of Business
Available online at http://www.eiubookstore.com/StoreAbout.
Union Tech Zone Staff
Head Service Manager: Robert Zerbst
Contact Information
Email: uniontechzone@eiu.edu
Phone: 217-581-5960
Walk-ins or Appointments at the University Union Bookstore
*Union Tech Zone provides service to student personal computers. Service and repair for EIU owned computers are provided by ITS Campus Technology Support and CATS.
