Union Tech Zone is the place for students to go with personal technology needs at Eastern Illinois University.
Located in the University Union Bookstore, we have a dedicated staff here to provide the technology resources and services you’ll need throughout your academic career with Eastern.
Union Tech Zone provides a walk-up help desk environment for technology related questions and solving any personal computer issues. We are also an authorized repair center for Apple, Dell, HP, and others.
We perform all warranty work for Apple Products and Non-Warranty work for HP, Dell, and more.
*Warranty work is sent off-site (takes 5 – 8 business days)
Services currently offered at no charge:
|Clean Install (includes data backup)||$50|
|Data Backup and Transfers||$25|
|Parts Replacement - Less than 30 minutes||$10|
|Parts Replacement - More than 30 minutes||$20+ depending on complexity|
|Hard Drive Replacement||$15 plus price of Hard Drive|
|Solid State Install||$15 plus price of Solid State Drive|
|Software Issues||$10+ depending on complexity|
Monday thru Thursday 8am – 4:30pm
Friday 8am – 11:30am
Monday thru Thursday 8am – 7pm
Friday 8am – 4:30pm
Saturday 10am – 4pm
Head Service Manager: Robert Zerbst
email : firstname.lastname@example.org
Walk-ins or Appointments at the University Union Bookstore
*Union Tech Zone provides service to student personal computers. Service and repair for EIU owned computers are provided by ITS Campus Technology Support and CATS.