How do I change my password?

I do NOT know my current password:

• If you do not know your current password and need to change it, visit https://passwordreset.microsoftonline.com
  • After you create a new password, it may take up to 10 minutes before you can log in with it.
• When the form asks for your email address, enter your EIU email address.
• After you submit the form, instructions will be sent to the personal email address you provided to EIU.

I do know my current password:

If you know your current password and want to change it, you have two options:

• Visit  https://mysignins.microsoft.com/security-info , open Security Info from the menu and select Change. 
• Visit https://myaccount.microsoft.com/ and select Change Password on the right.
  • After you create a new password, it may take up to 10 minutes before you can log in with it.

EIU Password Requirements:

Your password must meet all of the rules below:

• It cannot be a password you have used before
• It must begin with a letter
• It must be at least 14 characters long
• It must include both uppercase and lowercase letters
• It must contain at least one number
• It must include at least one special character
  • Only these special characters are allowed:
    • minus sign: -
    • underscore: _
    • colon: :
    • asterisk: *
    • exclamation point: !
    • dollar sign: $
    • period: .
    • comma: ,

If you are unable to reset your password, please contact the EIU Help Desk at 217-581-4357 during business hours.

Personal Recovery Email:

• To change/update your personal recovery email, visit mysignins.microsoft.com/security-info, find your current personal recovery email and select Change.