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Eastern Illinois University

Panthertech

What can I do if I can't access my account?

← Back to Account, Identity & Security
  1. Make sure you are using the correct login information.
  2. Confirm that you are entering the correct password for your account. If you are unsure, try signing in to one of these systems to test your login: PantherMail, PAWS, or D2L Brightspace.
  3. If you continue to have trouble logging in to an EIU service, try resetting your password by following the instructions here.
  4. If you are unable to reset your password, please contact the EIU Help Desk at 217-581-4357 during business hours.

 

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu

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Eastern Illinois University is authorized to operate as a postsecondary educational institution by the Illinois Board of Higher Education.

EIU's programs, resources, and facilities are available to all students regardless of race, color, sex, religion, age, national origin, ancestry, marital status, disability, veteran status, sexual orientation, and/or gender identity. Discrimination precluded by federal and state statutes is strictly prohibited.

Last Modified 5/8/25