Sent: 2021-11-19
From: EIU
To: Various Recipients
Subject: New Security Changes for EIU - Duo MFA Onboarding
I am excited to let you know EIU is offering Duo Security Multifactor Authentication (MFA). With your access to sensitive information and campus infrastructure, an attacker would love access to your account. MFA can help us prevent attackers from gaining access to your account. Soon you will receive an email invite with the subject of "Duo Security Enrollment" from the email address "no-reply@duosecurity.com". When you have time, please follow the instructions within the email. If you have questions or concerns, the EIU help desk is available for assistance.
Duo Security Options Explained
Please watch the video on our Duo MFA page: https://www.eiu.edu/panthertech/duo.php#Introduction. With Duo you will sign in into your service, such as Email you will then get a prompt to do your Duo Multifactor. You can do this via Duo App, a phone call or using a YubiKey. After doing your Duo MFA, you will be allowed into the service. This process prevents attackers from getting into your account. This is something you have, and the attacker does not. If you see a sign in and it was not you, you can deny access and change your password right away.
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Smartphone (Recommended)
It is easy to sign up, download the “Duo Mobile” Security app from your phone's app store. The app is great for getting the most information about the sign in. The app will tell you where you signed in from, so you can make a good decision on knowing if you were the one signing in.
Using A YubiKey
A small device you can use for your multifactor authentication. A YubiKey can be purchased from the University Bookstore.
Duo Call Back (Great for backup or last resort)
If you use your smartphone, you can have Duo call you to verify. Choose "Landline" during the setup process, put in the phone you would like it to call, it can be a landline or mobile phone. Please remember to check "Remember me for 30 days" during the sign in process, since EIU is charged for every phone call.
Please visit https://www.eiu.edu/panthertech/duo.php for more details.
Email Clients (Desktop and Mobile)
The recommended Email client is Microsoft Outlook.
