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Eastern Illinois University

Enrollment Management

The Division of Enrollment Management at EIU leads undergraduate recruitment, admissions, financial aid, registration, marketing and communications.

Our team connects future Panthers to opportunity and supports students at every step, from their first question about EIU to their first day on campus. We provide the people, technology, and strategy that drive enrollment growth, elevate the EIU brand, and deliver exceptional service to students and families.

Enrollment Management Operations

Leads strategic planning, reporting, and recruitment support for the division while advancing retention initiatives and specialized services for working and nontraditional students, including degree completion and corporate education benefits.

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Office of Admissions

Serves as the front door to Eastern Illinois University, recruiting and admitting first time and transfer students, leading outreach and events, and providing personalized guidance that helps every future Panther move confidently from interest to enrollment.

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Financial Aid & Scholarships

Guides students and families through FAFSA, scholarships, AcademicWorks, work study, aid disbursements, and academic progress requirements to make paying for college clear, manageable, and accessible.

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Marketing & Communications

Promotes EIU through design, branding, websites, web apps, social media, advertising, official university licensing, and campus communications while partnering with departments to deliver clear, consistent marketing and messaging.

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Office of the Registrar

Oversees class registration, transcript evaluation, official transcripts, student records, and the academic calendar to ensure students have accurate information and a smooth EIU experience.

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Our Core Values

The Division of Enrollment Management is guided by five core values that align with the mission of Eastern Illinois University.

These values shape how we make decisions, hire and onboard new team members, set expectations for our work, and evaluate performance. They define who we are and how we serve students, families, and campus partners.

 

  • STUDENT CENTERED
    STUDENT CENTEREDWe work to the best of our abilities to serve our current and prospective students and their families, treating them with respect and kindness, demonstrating a STUDENT-CENTERED approach. We are committed to the growth and success of our students, going the extra mile regularly for them. We invest in our students as individuals and they grow, learn and develop through the process. We empower them, listen to them, and support their needs. We treat the student as the most important person on campus.
  • POSITIVE & INCLUSIVE
    POSITIVE & INCLUSIVEWe contribute to a POSITIVE and INCLUSIVE work environment – keeping a positive attitude, sense of humor, and purpose in our work. We are inclusive, appreciative, and respectful, and we incorporate in our work the diverse perspectives, experiences, and contributions of the Enrollment Management team and external constituents. We care about all people and demonstrate this with our words and actions by treating others with respect and dignity.
  • PURPOSE DRIVEN
    PURPOSE DRIVENWe are PURPOSE-DRIVEN. We remember daily why we work in higher education. We celebrate how our work changes the trajectory of the lives of our students, the accomplishments and growth of our staff, and the organization's contributions to the University's success.
  • RESILIENT & DETERMINED
    RESILIENT & DETERMINEDWe demonstrate RESILIENCE and DETERMINATION by not letting external factors detour us or distract us from our goals. We will work together to develop creative solutions to internal and external obstacles, and never give up. We will work to overcome difficulties as a team, recognizing daily that the capacity of the collective is far greater than the individual, developing creative solutions to problems, overcoming barriers, and navigating the rules, regulations, and policies that govern our work, together. We will do our best each day and leave this place satisfied with our day’s work, to allow us to fully focus on our personal priorities in order to be renewed and reinvigorated for the next day's work.
  • EFFICIENT
    EFFICIENTWe actively work to simplify what we do on a daily basis, innovate, and embrace change for the sake of process improvement, and drive EFFICIENT practices, leveraging technology to maximize University resources.

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