Information

Forms

Mailing Information

For those students who wish to mail textbooks, the address is:

  Eastern Illinois University
  Textbook Rental Service
  Louis M. Grado Building
  975 Edgar Drive
  Charleston, IL 61920

We encourage the insuring of all packages.  All textbooks must be postmarked by the designated deadline.


 Contact Us
 Phone: (217) 581-3626
 Fax: (217) 581-3590
 E-mail:textbks@eiu.edu



 

student page test

2017-2018

Incoming Freshman

and

Transfer Students

We encourage all students to use their EIU email account.

New Experience for Freshmen and New Students to Eastern Illinois University

Textbook Rental Service is a service that provides textbooks to all students enrolled at Eastern Illinois University.  The textbook rental fee is included in your university fees, so there are no hidden costs to worry about when picking up your textbooks.  The cost of renting textbooks is $9.75 per credit hour per semester.  This covers all basic textbooks that are to be issued for each course.  You do not have to purchase any textbooks other than workbooks or those determined to be supplemental materials.  However, the option to purchase basic textbooks is open to all students each semester.  During each semester, there is a designated time when students can purchase any or all textbooks that are issued to them.

Textbook Rental Service is a self-service system.  Students get their own textbooks.  You can view the self-service procedures by going to our website and viewing the procedure videos.  We cannot issue any textbooks until you are officially enrolled in the course.

For your convenience, we have a 24-hour exterior drop box for textbook returns.  It is located on the northeast corner of our building.                                                                                                

Frequently Asked Questions

What is the current textbook rental fee?

The current textbook rental fee is $9.75 per credit hour and is included with all other university fees.  This is a minimal fee compared to other institutions that require students to purchase textbooks.  Renting textbooks saves EIU students hundreds of dollars each semester

How important is the use of my EIU email account? It is extremely important for all students to utilize their EIU email account.  This is the primary communication tool for our department to notify students of important information such as instructions for the timely return of textbooks from dropped or withdrawn courses, consequences of the late return of textbooks, reminders of textbook sale dates and end of semester deadlines, and all information regarding charges and billing for damaged textbooks.
What should I bring when I come to get my textbooks?  With the Self-Service System, you will need an Eastern Illinois University issued Panther Card and a copy of your textbook pick-up information from PAWS to help expedite the textbook distribution process.
As rental property, how do I care for my textbooks?

Be sure to protect your textbooks at all times.  We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility.  Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from weather-related conditions.  In addition, students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines. 

What should I do if I notice a textbook that I am checking out is damaged? You should immediately contact a Textbook Rental Service staff member as soon as you notice the damage.  If you notice the damage after you leave our facility, please contact our office at 217-581-3626 or by email at textbks@eiu.edu to report any textbook damage.  Waiting to report damage until later in the semester may result in charges.
Is it possible to purchase a textbook? Each semester there is a designated sales period during which you can purchase textbooks that are currently checked out to you at a discounted price, if applicable.  Textbooks are depreciated with use and these savings are passed along to our students.  By purchasing textbooks during the sales periods, students can receive the lowest prices and this allows ample time for the ordering of replacements.  This is truly the best of both worlds.  Rent your textbooks, evaluate their benefit, purchase those that will be a part of your permanent library, and return all others by the designated deadline.
How can I pay for textbooks? We accept Visa, MasterCard, Discover, checks (payable to Eastern Illinois University), cash, or students may authorize us to bill their individual student account for their textbook purchase.
How do I verify which textbooks are checked out to me?

With the Self-Service System, students will be able to verify their textbooks instantly.  After checking out your textbooks, you will receive a receipt.  This information can be accessed through the PAWS system by choosing the Textbook Rental heading under the Student tab.  In addition, students can use this information to determine and identify textbooks for each class.

What should I do with textbooks for a course I have dropped or withdrawn?

Please return all textbooks from dropped and/or withdrawn courses within two business days of the drop/withdrawal to avoid charges including the price of the textbook(s), a $20 per book late fine, and a $20 per book non-refundable processing fee.  The timely return of these textbooks results in adequate quantities for those students who have added courses.

What should I do with textbooks if I withdraw from the University? Please return all your textbooks immediately to avoid being charged for textbooks and late fines.
What is the Textbook Rental Service return policy?

Textbooks can be returned at any time during the semester/term, prior to the return deadline, with no penalty, with the exception of those associated with dropped or withdrawn courses.  The textbook return deadline is established each semester/term and can be found on our website, EIU's academic calendar, and automated email notifications sent to EIU email accounts from Textbook Rental Service.

Late fines in the amount of $20 per book, will be posted to individual student accounts immediately following the established semester/term return deadline.  Late fines are non-refundable.  Late textbooks will only be accepted during the five-day grace period, immediately following the return deadline.  All textbooks returned after the established return deadline and during the five-day grace period will be subject to a $20 per book late fine.  After the five-day grace period deadline, no textbooks will be accepted and all late textbook charges will be posted to the associated student account, in addition to the previously posted $20 per book late fine charges.  There will be no refunds.

What happens if my textbook is accompanied by software such as a CD, DVD, etc.?

If your textbook is accompanied by software, such as a CD, DVD, etc.,-these must be returned in satisfactory condition with the textbook, by the designated return deadlines.  If the CD's, DVD's, etc. are damaged or lost, students will be required to pay full list price, plus tax, for the associated textbook plus any associated late fines.

Textbook Rental Service Hours and Important Dates

Fall 2017

Distribution Extended Hours

Thursday, August 17             8:00 a.m. - 8:00 p.m.
Friday, August 18                  8:00 a.m. - 8:00 p.m.
Saturday, August 19            10:00 a.m. - 8:00 p.m.
Sunday, August 20                1:00 p.m. - 8:00 p.m.
Monday, August 21                8:00 a.m. - 8:00 p.m.
Tuesday, August 22               8:00 a.m. - 8:00 p.m.
Wednesday, August 23           8:00 a.m. - 8:00 p.m.
Thursday, August 24              8:00 a.m. - 8:00 p.m.
Friday, August 25                  8:00 a.m. - 8:00 p.m.

Fall 2017

Returns Extended Hours

Monday, December 11           8:00 a.m. - 4:30 p.m. 
Tuesday, December 12          8:00 a.m. - 4:30 p.m.
Wednesday, December 13      8:00 a.m. - 8:00 p.m.
Thursday, December 14         8:00 a.m. - 8:00 p.m.

Friday, December 15             8:00 a.m. - 3:00 p.m. 

Deadline to return textbooks without a fine.

*Extended hours subject to change.

Textbook Sale - for textbooks checked out for the Fall 2017 semester expires November 16.

*Sale dates subject to change.

Spring 2018

Distribution Extended Hours

Friday, January 5              8:00 a.m. - 6:00 p.m.
Saturday, January 6        10:00 a.m. - 6:00 p.m.
Sunday, January 7            1:00 p.m. - 8:00 p.m.
Monday, January 8            8:00 a.m. - 8:00 p.m.
Tuesday, January 9           8:00 a.m. - 8:00 p.m.
Wednesday, January 10     8:00 a.m. - 5:00 p.m.
Thursday, January 11        8:00 a.m. - 5:00 p.m.
Friday, January 12             8:00 a.m. - 5:00 p.m.

Spring 2018

Returns Extended Hours

Monday, April 30                8:00 a.m. - 4:30 p.m.
Tuesday, May 1                  8:00 a.m. - 4:30 p.m.
Wednesday, May 2             8:00 a.m. - 8:00 p.m.
Thursday, May 3                8:00 a.m. - 8:00 p.m.

Friday, May 4                     8:00 a.m. - 3:00 p.m.

Deadline to return textbooks without a fine.

*Extended hours subject to change.

Textbook Sale - for textbooks checked out for the Spring 2018 semester expires April 6.

*Sale dates subject to change.