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EIU Office ofStudent Affairs Assessment


Mission Statement

The Office of Student Affairs Assessment strives to develop a culture wherein the learning, academic success, and personal growth and development of the student are enhanced through constructive examination of the programs developed by various Student Affairs offices. 


We offer various services through the office of student affairs assessment including assistance with:

  • Survey Development (i.e., creating questions, editing pre-existing questions)
  • Survey Implementation (i.e., sending the survey out to students)
  • Development and Implementation of Student Learning Outcomes
  • Data Analysis
  • Report Writing
  • About Assessment

    Common Assessment Terminology




    •   Refers to any effort to gather, analyze, and interpret evidence which describes institutional, departmental, divisional, or agency effectiveness (Upcraft, M. L. & Schuh, J. H., 1996)
    •  The gathering of information concerning the functioning of students, staff, and institutions of higher education (Astin, 1991).
    •  Collecting evidence of (1) student performance on specified measures of development, (2) program strengths and weaknesses, and (3) institutional effectiveness (Banta, 1988).
    •   Any effort to use assessment evidence to improve institutional, departmental, divisional or agency effectiveness (Upcraft, M. L. & Schuh, J. H., 1996).
    •   The utilization of information for institutional and individual improvement (Astin, 1991).
    •   Research differs from assessment in a couple of ways.  The first being that assessment guides good practice, while research guides theory and conceptual foundations.  Second, assessment typically has implications for a single institution, while research typically has broader implications for student affairs and higher education (Upcraft, M. L. & Schuh, J. H., 1996).
         Quantitative Methodology
    •   The assignment of numbers to objects, events, or observations according to some rule (Rossman and El-Khawas, 1987).
      Qualitative Methodology
    •   The detailed description of situations, events, people, interactions, and observed behaviors; the use of direct quotations from people about their experiences, attitudes, beliefs, and thoughts; and the analysis of excerpts or entire passages from documents, correspondence, records, and case histories (Patton, 1990).
         Learning Outcomes 
    •   Cognitive and affective abilities which provide an indication of how one's college experiences have supported their individual development (Frye, 1999).
    •   The actual learning, including thinking skills, that occur as a result of a program (Bresciani, 2001).
             Direct Measures
    •   Processes employed to assess student learning directly by requiring students to demonstrate knowledge and skills (e.g. an essay graded by a rubric to demonstrate writing skills)
           Indirect Measures
    •   Processes that focus on students' opinions or perceptions (e.g. an exit interview in which students are asked about their confidence in writing skills).
    •   An authentic assessment tool used to measure students' work.  It is a scoring guide that seeks to evaluate a student's performance based on the sum of a full range of criteria, rather than a single numberical score.

    The Iterative Systematic Assessment Cycle

    Assessment Cycle

Related Pages

Contact Information

Student Affairs Assessment

Fax: 217-581-8330

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