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PantherTech Support

What is a VPN? Who has access to the VPN?

A VPN, which stands for Virtual Private Network, connects two computers securely and privately over the internet.

Eastern Illinois University uses the Cisco AnyConnect VPN for Windows computers and the Mac OS Native VPN for Macs.  Click on the below links for instructions to install Cisco AnyConnect VPN.




Starting in early November 2023, employees will need to opt-in to utilize the campus VPN.  This change will turn off VPN access by default for the majority of our employees who never use it.  Note, any employee who has utilized the VPN in the last 180 days are automatically opted in and won't need to submit a request for continued VPN access.  To request access, please send an email to or call the Help Desk at 217-581-4357.

Approved students have access to the VPN which allows them to connect to network shares and internal resources while on WiFi or off-campus. 


When using EIU Virtual Private Network (VPN) you will be required to use your Duo Multifactor Authentication (MFA) as part of the connection process.  

During the connection process you will be asked for: 

Username: EIU NetID 

Password: Your EIU NetID Password 

Second Password: Use One of the MFA Options Below

Select one of the Duo MFA options: 

  • Type the word “push” (no quotes) within the Second Password field for the Duo MFA Push (please note, you must have the Duo App installed)
  • YubiKey: Tap the YubiKey gold connector within the Second Password field for the Duo MFA