Sent: 2023-08-16
From: EIU
To: Various Recipients
Subject: EIU Implementing New Malware Protection
We are excited to announce the implementation of a new security product that will give our campus network an extra layer of protection. DNSFilter scans websites for known malware and phishing sites, and blocks users if they attempt to visit one.
DNSFilter is a powerful tool that can help to keep our organization safe from online threats, but no security tool is perfect. There is the possibility of it flagging a false positive. Occasionally, DNSFilter could incorrectly identify a website as malicious or phishing, even though it is not.
If you receive a warning from DNSFilter and believe it is a false positive, please follow the on-screen instructions to submit to IT for review.
We appreciate your cooperation in helping to keep EIU safe.
FAQ
Why is EIU implementing DNSFilter?
DNSFitler adds another layer of protection for EIU devices. If a device attempts to contact a known malicious site DNSFilter will block that attempt an alert EIU security.
Is this the only tool EIU utilizes to block malware?
No, EIU utilizes a layered approach to security. We work with Microsoft, Sophos, Cisco, and Fortinet to protect our users from malicious content.
Is EIU blocking other types of content?
No. EIU is only blocking sites identified as known malware and/or phishing.
How do I report a false positive?
The page indicating the block will allow you to notify the ‘network administrator’. Follow the on-screen instructions to report the potential false positive.
