"Phishing is the act of attempting to acquire information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication."
You can learn more about phishing from the ITS Security page on Phishing.
If you receive an email asking for your password or other personal information, Do Not Respond, and instead, forward the email to phishing@eiu.edu or call the Help Desk at 581 HELP (4357).
Remember: ITS will never ask you for your password via email.