Research Help
24/7 Chat
Text chat with a librarian, 24 hours a day, 7 days a week.
Send us a question via email; we will respond within 24-48 hours.
Research Help Desk Hours
- Today: 10:00am-11:45pm
- Friday: 10:00am-4:00pm
- Saturday: Closed
Video Chat
Video Chat with an EIU Librarian via Microsoft Teams.
- Introduction to Teams
- Camera is optional
- Voice chat and screensharing are supported
- You will enter a waiting room. A librarian will join the call to assist you
- Service hours are posted above
Face to face
Visit the reference desk for in-person assistance during the hours listed above. The Research Help Desk is located in 3302 Booth Library.
Call
Dial 217 581-6072 during the hours listed above.
By appointment
Librarians can help:
- Choose a research topic
- Develop a research strategy
- Select appropriate resources
- Evaluate resources
- Manage citations
Frequently Asked Questions
See if your question is answered in our FAQ.