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Dialing Instructions

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  • For On Campus Numbers... Dial the 7 digit phone number. (ex.581-1234).
  • For Local (Charleston and Mattoon) Numbers. Dial the 7 digit phone number. (ex.345-1234 or 234-1234)

Non-Local Calling

Within the 217 Area Code Dial the 7 Digit Phone Number. FYI - Do not dial a "1" or the area code inside the 217 Area Code region.
Outside the 217 Area Code Dial 1 + Area Code + 7 Digit Number.
Collect Calling or Third Number Billing (Within the 217 Area Code) Dial 0 + 217 + 7 Digit Phone Number.  Wait for the operator to answer.  Give the operator the special billing instructions.
Collect Calling or Third Number Billing (Outside the 217 Area Code) Dial 0 + Area Code + 7 Digit Phone Number.  Wait for the operator to answer.  Give the operator the special billing instructions.
Calling Card Dial the toll free number on your card + follow the instructions on the back of your card.
International Dialing Dial  011 + Country Code + City Code + Number.
Toll Free Numbers (800, 877,888) Dial  1 + 10 Digit Number
 
*Note: For pin restricted phones, the caller must enter their eight digit pin number + # after hearing 3 beeps