PantherMail Services

Panthermail is the web mail service for students, faculty, and staff. Some of the features of Panthermail include:

  • the ability to drag and drop messages between folders
  • email filtering to automatically move email to folders as they arrive
  • tagging, flagging, and saved searches of emails
  • personal and shared address books
  • personal and shared calendars
  • shortcut keys to navigate the interface faster
  • right-click ability to manage messages easier


Login To The PantherMail Basic Client (Faster login, no calendar, basic mail searching)

Login To The PantherMail Advanced Client (Slower login due to additional features such as calendar, advanced mail search, drag and drop and right click abilities)


News and Updates

Panthermail Downtime Notice

Posted: 2007-07-27 06:57:45
Panthermail services will be unavailable between 12:00 PM and 10:00 PM on July 27 for maintenance. We apologize for any inconveniences.


Network Outage

Posted: 2007-04-30 08:16:37
On Wednesday, April 25, there was an outage in the core network services that provides PantherMail Services, and various other ITS services. The outage started at approximately 4:30 PM and all ITS services were restored by 5:45 PM. We apologize for any inconvenience this may have caused.


Panthermail Update Last Night

Posted: 2007-03-17 09:56:52
ITS performed an update to Panthermail on March 16. This update was needed to fix some outstanding issues, including Panthermail Basic. We are happy to announce Panthermail Basic is now available for general use. You can login by clicking the Login to Panthermail Basic link above, or to the side of this page. We will be updating the FAQ and help content in the Panthermail Answer's Center over the next week to include more information about Panthermail Basic. If you have any questions, feel free to contact the ITS Help Desk at 581-HELP. Thanks, ITS


Panthermail Upgrade Notice

Posted: 2007-02-25 02:54:28
The Panthermail system upgrade and Time Zone upgrades to Panthermail and Exchange have been completed. An issue came up with the new Basic client in Panthermail that will delay it's launch, and we are working with our software vendor to continue to test this new client. We anticipate having the Panthermail Basic client available by the end of this week. We apologize for any inconvenience this may cause. If you have any questions, or would like to report a problem, please contact the ITS Help Desk at 581-HELP.


Update To PantherMail Coming Soon!

Posted: 2007-02-22 14:58:12

On February 24, ITS will be updating Panthermail to fulfill some of the requests for changes. During the time of the updates, all Panthermail web services will be unavailable. Some of the changes coming are as follows:

The request for a faster log in experience will be met with the option to choose between Panthermail Basic and Panthermail Advanced. Panthermail Basic is an option for students, faculty, and staff that do not want or need all of the advanced features currently available or are connecting to Panthermail from a slower connection such as dial-up Internet or older computers. Panthermail Basic will still connect to EIU's email services and have all of your email available, just fewer options and some different ways to do them than the current email interface. One of the most noticeable differences will be the calendar is not included. You will also notice that there are tabs near the top of the screen to navigate through your Mail and Address Book. These tabs will also be available in the Panthermail Advanced interface.

Panthermail Advanced is also getting an update. This update will move the navigation tabs on the left of the web page to near the top. They will also be appropriately labeled with Mail, Calendar, Address Book, Documents, and Options, making it easier to understand which tab to choose. The log off and help buttons will be located near the top right of the web page and appropriately labeled, also making them easier to find. Another major request that has been met is the ability to disable the preview pane, even if you log off and log back in. This will be available under Mail in the Options tab(also available in Panthermail Basic). Another feature that will be added is Contact Groups(or what some may know as Distribution Lists). This feature is available in the Advanced and Basic interface. Users will be able to group a list of email addresses under a single group. When sending an email, you will be able to just type in that group name and all addresses in that group will be sent the email.

Another thing to note, if you want to switch between Panthermail Advanced and Panthermail Basic, anything done in one interface will be reflected in the other. So, if you add a new contact while in Panthermail Advanced and you decide to use Panthermail Basic the next time you login, the contact will be there too.

In review, the following is a short comparison of the features in Panthermail Advanced and Panthermail Basic:

  • Panthermail Advanced
    • Calendar and Documents
    • Share Address Book and Calendar
    • Drag-and-Drop mail, calendar items, and contacts between folders and dates
    • Right click capability for additional options
    • Google Search right from your mail
    • Advanced searching of mail
    • Use of the Control or Shift key to select multiple items
    • Slower login to get all of the additional features
  • Panthermail Basic
    • Faster to login
    • No Calendar or Documents
    • Basic searching of mail only
    • Use of Check Boxes to select multiple items
    • Must check and item and choose an option instead of right-clicking

Documentation on all features in Panthermail is available by clicking on the Panthermail Answer's Center link on the left side of this page.