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EIU Textbook Rental Service

Summer 2021 Information 

Students can view their summer semester textbook information on PAWS.

**Update face covering and mask policy as of Wednesday, June 16 - Fully vaccinated individuals will not be required to wear a face mask when coming into Textbook Rental Service.  Individuals not fully vacinnated are required to wear a face mask when coming into Textbook Rental Service.  Please visit EIU's face mask policy for additional information. 

If you have any questions, please email

Summer Hours

Monday through Thursday 8:00 A.M. - 4:30 P.M.
Friday 8:00 A.M. - 12:00 P.M. (Noon)

Extended business hours

Friday, June 4 8:00 a.m. - 4:30 p.m.
Monday, June 14 8:00 a.m. - 7:00 p.m.
Friday, July 9 8:00 a.m. - 4:30 p.m.


**Our office will be closed for inventory Thursday, June 24 through Wednesday, June 30.  As part of this process, we will not be able to conduct any business and the external book drop will be unavailale during this time.  We will reopen and resume regular business on Thursday, July 1. 

Our office will be closed Monday, July 5 in observance of Independence Day.

NOTE:  All students, enrolling in all online or off-campus courses, reside outside of Coles County, and do not work on-campus must provide a current and accurate street address for shipment of textbooks by contacting Textbook Rental Service via email at  You must provide a street address as UPS will not deliver to a PO Box.  Please include your name and E-number in your email along with your full street address including city/town, state, and zip code.  If you reside locally in Coles County, work on-campus, or become enrolled in any on-campus course you will need to pick up your textbooks.  It is imperative that you send us an email verifying your street address to prevent any delays from you receiving your textbooks.  Students enrolled in courses that have different start dates, please be aware that textbooks may not be mailed out at the same time depending on the start date.  If you do not want any textbooks mailed to you, please contact us as soon as possible. 

If a student is registered for both on-campus courses (sections 001-599) and online or off-campus courses, he/she will need to pick up all textbooks at Textbook Rental Service.  Textbooks are only mailed, via UPS, to students taking all of their courses online or off-campus, who do not live locally in Coles County, who do not work on-campus, and have verified their street address with Textbook Rental Service.

Check-Out/Check-In Procedures

Make sure to check out our check-out/check-in procedures page to see the process for returning your textbooks via the external book drop.  You will need your E-number or Panther Card to activate the external book drop. 

**Remember to protect your textbooks!  We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility.  Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from all weather-related conditions.  Students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines.

Drop/Withdrawal Procedures

If you drop or withdraw from an on-campus course, you must return or postmark all associated textbooks within two business days of dropping/withdrawing the course to avoid charges.  If you drop or withdraw from an online or off-campus course, you must return or postmark all associated textbooks within five business days of dropping/withdrawing the course to avoid charges. For dropped/withdrawn courses, a non-refundable $20 per book processing fee will be charged for the associated textbooks not returned within the designated time frame.  In addition, all textbooks not needed should be returned immediately.

Related Pages

Contact Information

Mailing Address

Eastern Illinois University
Textbook Rental Service
Louis M. Grado Building
975 Edgar Drive
Charleston, IL 61920

Contact Us

(217) 581-3626
Fax: (217) 581-3590

Fall/Spring Hours

Monday through Friday
8:00 A.M. - 4:30 P.M.

Summer Hours

Monday through Thursday 8:00 A.M. - 4:30 P.M.
Closed for lunch 12:00 P.M. (Noon) – 1:00 P.M.
8:00 A.M. - 12:00 P.M.

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