If you have any questions, please email email@example.com.
Students can view their fall semester textbook information on PAWS.
**Updated face covering and mask policy as of Wednesday, July 28 - all EIU students, employees, and campus guests- even those who are fully vaccinated - will be required to wear masks indoors in all buildings on campus. Please visit EIU's face mask policy for additional information.
**Remember to protect your textbooks! We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility. Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from all weather-related conditions. Students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines.
Please note: Students who are enrolled in one or more on-campus courses – sections 001 through 599 – or who live in Coles County remain responsible for picking up their textbooks at Textbook Rental Service.
Students taking all online courses: All students, enrolling in all online or off-campus courses, reside outside of Coles County, and do not work on-campus must provide a current and accurate street address for shipment of textbooks by contacting Textbook Rental Service via email at firstname.lastname@example.org. You must provide a street address as UPS will not deliver to a P.O. Box. Please include your name and E-number in your email along with your full street address including city/town, state, and zip code. Unfortunately, our office cannot go by the address in PAWS as sometimes the address is incorrect, students are not always at that address, or students may want textbooks mailed to another address due to problems with receiving deliveries at their home address. Textbooks will not be mailed out until unless the student has provided our office with their address. If you reside locally in Coles County, work on-campus, or become enrolled in any on-campus course you will need to pick up your textbooks. If you do not want any textbooks mailed to you, please contact us as soon as possible.
Make sure to check out our check-out/check-in procedures page to see the process for picking-up/returning textbooks. In order to expedite the textbook distribution/return process, we strongly encourage students to bring their Panther Card ID and a copy of their textbook pick up information/current issued textbook listing from PAWS.
If you drop or withdraw from an on-campus course (sections 001-599), you must return or postmark all associated textbooks within two business days of dropping/withdrawing the course to avoid charges. If you drop or withdraw from an online or off-campus course (sections 600 and above), you must return or postmark all associated textbooks within five business days of dropping/withdrawing the course to avoid charges. For dropped/withdrawn courses, a non-refundable $20 per book processing fee will be charged for the associated textbooks not returned within the designated time frame. Students will receive an automated email notification to their EIU email account overnight from the drop/withdrawal and the email will list the textbooks associated with the dropped/withdrawn course that need to be returned. In addition, all textbooks not needed should be returned immediately.
Textbooks can be returned inside our facility during regular business hours or, for your convenience after business hours, please utilize our 24-hour external book drop located under the blue awning at the Northeast corner of our facility. You will need your Panther Card or E-number to activate the external book drop.
The deadline to return or postmark Fall 2021 semester textbooks from all On-Campus courses (Sections 1-599) without any late fines is Friday, December 17, 2021 at 4:30 p.m. There is no penalty for textbooks returned at any point during the semester/term prior to the return deadline, with the exception of textbooks associated with dropped/withdrawn courses.
The deadline to return or postmark textbooks from all Online or Off-Campus courses (Sections 600 and above) is the five-day grace period deadline, Wednesday, December 22, 2021 at 4:30 p.m.
Late fines are charged, $20 per book, and will be posted to individual student accounts immediately following the return deadline of Friday, December 17, 2021 at 4:30 p.m. for any textbooks from On-Campus courses (Sections 1-599) not returned by the deadline. Late textbooks from On-Campus courses will only be accepted during the five-day grace period and are subject to the $20 per book late fine.
For students with textbooks from On-Campus courses (Sections 1-599), the replacement cost of any unreturned textbooks will be posted to individual student accounts, in addition to the previously posted $20 per book late fine charges immediately following the five-day grace period deadline, Wednesday, December 22, 2021 at 4:30 p.m.
For students with textbooks from Online and Off-Campus courses (Sections 600 and above), $20 per book late fines and the replacement cost of any unreturned textbooks to individual student accounts immediately following the five-day grace period deadline, Wednesday, December 22, 2021 at 4:30 p.m.
**Any textbooks from Fall 2021 On-Campus, Online, and Off-Campus courses, will not be accepted for return after the five-day grace period deadline, Wednesday, December 22, 2021 at 4:30 p.m. or when students return for the Sprin 2022 semester.
Note: Textbooks mailed back Textbook Rental Service must be postmarked by each semester end deadline. Textbooks mailed back will be processed using the postmark date on the package(s). If textbooks are not received by each semester end deadline and charges are posted to an individual student's account, these charges will be adjusted accordingly once the package is received and the postmark date is verified.
When mailing textbooks back to us, students are responsible for the shipping cost and we recommend the insuring of all packages.
NOTE: Textbooks mailed back will be processed using the postmark date on the package(s).
Eastern Illinois University
Textbook Rental Service
Louis M. Grado Building
975 Edgar Drive
Charleston, IL 61920
Monday through Friday
8:00 A.M. - 4:30 P.M.
Monday through Thursday
Closed for lunch 12:00 P.M. (Noon) – 1:00 P.M.
8:00 A.M. - 12:00 P.M.