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EIU Textbook Rental Service

Fall 2020 Information

If you have any questions, please email textbks@eiu.edu.

Students can view their Fall 2020 textbook information on PAWS.

Please monitor our website for any updates or changes and utilize your EIU email account for current and important information.  Everyone coming into our building will be required to wear a mask.  Face masks must be worn on-campus and social distancing should be observed at all times.  Please visit EIU's face mask policy for additional information.

Fall 2020 textbook return deadline information:

Textbooks from the Fall 2020 semester can be returned inside our facility during our normal business hours, by using the 24-hour external book drop located under the blue awning, or by mailing them back to Textbook Rental Service.  You will need your E-number or Panther Card to activate the external book drop.  When mailing textbooks back to us, students are responsible for the shipping cost and we recommend the insuring of all packages.  

The address for mailing textbooks back to Textbook Rental Service is:
Textbook Rental Service
Eastern Illinois University
975 Edgar Drive
Charleston, IL 61920

Extended hours during finals week

Monday, December 14  8:00 a.m. to 6:00 p.m.
Tuesday, December 15  8:00 a.m. to 6:00 p.m.
Wednesday, December 16  8:00 a.m. to 6:00 p.m.
Thursday, December 17  8:00 a.m. to 6:00 p.m.
Friday, December 18  8:00 a.m. to 4:30 p.m.


The deadline to return or postmark Fall 2020 semester textbooks from On-Campus courses (Sections 1-599) without any late fines is Friday, December 18, 2020 at 4:30 p.m.  There is no penalty for textbooks returned at any point during the semester/term prior to the return deadline, with the exception of textbooks associated with dropped/withdrawn courses.

The deadline to return or postmark textbooks from Online or Off-Campus courses (Sections 600 and above) is the five-day grace period deadline, Wednesday, December 23, 2020 at 4:30 p.m.

Late fines are charged, $20 per book, and will be posted to individual student accounts immediately following the return deadline of Friday, December 18, 2020 at 4:30 p.m. for any textbooks from On-Campus courses (Sections 1-599) not returned by the deadline.  Late textbooks from On-Campus courses will only be accepted during the five-day grace period and will be subject to the $20 per book late fine. 

For students with textbooks from On-Campus courses (Sections 1-599), the replacement cost of any unreturned textbooks will be posted to individual student accounts, in addition to the previously posted $20 per book late fine charges immediately following the five-day grace period deadline. 

For students with textbooks from Online and Off-Campus courses (Sections 600 and above), $20 per book late fines and the replacement cost of any unreturned textbooks to individual student accounts immediately following the five-day grace period deadline.  

**Textbooks from Fall 2020 On-Campus, Online, and Off-Campus courses, will not be accepted for return after the five-day grace period deadline and will not be accepted for return when students return to campus for the Spring 2021 semester. 

Note: Textbooks mailed back Textbook Rental Service must be postmarked by each semester end deadline.  Textbooks mailed back will be processed using the postmark date on the package(s).  If textbooks are not received by each semester end deadline and charges are posted to an individual student's account, these charges will be adjusted accordingly once the package is received and the postmark date is verified.

**Remember to protect your textbooks!  We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility.  Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from all weather-related conditions.  Students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines.

Check-Out/Check-In Procedures

Make sure to check out our check-out/check-in procedures page to see the process for picking-up/returning your textbooks.  In order to expedite the textbook distribution/return process, we strongly encourage students to bring their Panther Card ID or E-number and a copy of their textbook pick up information/current issued textbook listing from PAWS.

Textbooks can be returned inside our facility during regular business hours or, for your convenience after business hours, please utilize our 24-hour external book drop located under the awning at the Northeast corner of our facility.

Drop/Withdrawal Procedures

If you drop or withdraw from an on-campus course, you must return or postmark all associated textbooks within two business days of dropping/withdrawing the course to avoid charges.  If you drop or withdraw from an online or off-campus course, you must return or postmark all associated textbooks within five business days of dropping/withdrawing the course to avoid charges. For dropped/withdrawn courses, a non-refundable $20 per book processing fee will be charged for the associated textbooks not returned within the designated time frame.  In addition, all textbooks not needed should be returned immediately.

 

Related Pages

Contact Information

Mailing Address

Eastern Illinois University
Textbook Rental Service
Louis M. Grado Building
975 Edgar Drive
Charleston, IL 61920

Contact Us

(217) 581-3626
Fax: (217) 581-3590
textbks@eiu.edu

Fall/Spring Hours

Monday through Friday
8:00 A.M. - 4:30 P.M.

Summer Hours

Monday through Thursday 8:00 A.M. - 4:30 P.M.
Closed for lunch 12:00 P.M. (Noon) – 1:00 P.M.
Friday
8:00 A.M. - 12:00 P.M.


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