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PantherTech Support

Student Phone Services 

Billing

EIU Telecommunications office provides the On-Campus phone service for students. Local service costs are covered by a student's Housing fees. Unlike many metropolitan area phone services, local service at Eastern Illinois University is unlimited. In addition to standard dial tone, our office provides many of the same calling features that you are accustomed to receiving from your local phone company.  To obtain custom calling features and/or voice mail, you must sign up at the Telecommunications Office.

If you have additional questions, give us a call at 581-5951.

Calling Features and Costs

FeatureCost
Local Service Included in Housing Fee
Caller ID Number Display Free
Calling Name Display Free
Call Waiting Free
Speed Calling Free
Voice Mail Free

Voice Mail 

For information on Voice Mail, Click Here.

Dialing Instructions

  • Dialing ON-CAMPUS numbers requires dialing the seven digit phone number (ex. the number 581-5951).
  • Dialing (Local) OFF-CAMPUS Charleston and Mattoon numbers requires dialing the seven digit phone number.
  • Dialing Long Distance (anywhere outside of Charleston or Mattoon) requires a pre-paid calling card.  These cards may be purchased at most retail stores.

Student Long Distance Service

Dialing Long Distance (anywhere outside of Charleston or Mattoon) requires a pre-paid calling card.  These cards may be purchased at most retail stores.