Housing Work Order

The on-line work order system enables on-campus residents to enter routine, non-emergency maintenance requests pertaining to their residences 24 hours a day. Maintenance issues should be explained in full so the nature of the situation and necessary response can be determined.

This system is not monitored 24/7 and should not be used for emergency work requests or for maintenance needs which pertain to safety and security or need rapid response!

If the situation you are reporting needs rapid response, such as:
• A safety and security issue
• A blocked sewer system affecting many occupants
• A complete power failure in the building or apartment
• Loss of heat during winter

For Work Order Emergencies Only (Examples Above):
Please contact our staff on-call in your area via the following numbers:
Lincoln, Stevenson, Powell-Norton, Ford, McKinney, Weller, and Pemberton 217-549-0170
Greek Court or University Court 217-549-9065
Andrews, Thomas, Lawson and Taylor 217-549-9307

Please be advised of the following:

Residents will only be charged if the repair is due to negligence or misuse. The University reserves the right to enter rooms or apartments during reasonable hours to make repairs or refurbishment as deemed necessary.

If you would like to proceed to submit a routine, non-emergency start by selecting the work order type you would like to submit more options will become available based on your selections.

Work Order Type *
For Internet connection or computer problem, please call (217)581-7633.
For telephone repair request, please call (217)581-4357.
For television cable repair request, please call 1-800-610-0797
For a soda or snack vending machine REPAIR, please call (217)581-5313. If you need a REFUND, please report it to the front desk of the building the machine is located.
Building or Area *
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-3070.
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-5131.
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-5551.
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-2578.
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-8000.
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-3228.
Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call our washer/dyer tech at (217)581-2218.
Greek Court Building *
Are you making a request for tables of chairs to be delivered to for an event in Greek Court. *

Are you making a request for tables of chairs to be delivered to for an event in Greek Court. Yes No
Date of Event Date of Event * / MM / DD YYYY
Time of Event Time of Event * : HH MM AM/PM
Drop off and pick up details: Please include the following. The location of where items need to be delivered. Date and time for pick up after your event. *
State the number of days you need the items. *
Items requested including number of tables, what size (6ft or 8ft) and number of chairs. *
University Court Building *
Floor # *
Room Number or Public Area *
Apartment Number *
Date Date * / MM / DD YYYY
Name Name * First Last
Email *
E-Number *
Phone Phone * - ### - ### ####
Location of Detail
(Ex: left side of room, right desk, north stairwell, elevator, lobby, open lounge, etc) *
Detailed Description of Repair or Request *
Click below to upload a photo of the item needing repair
Andrews Hall Washer Number
Andrews Hall Dryer Number
Douglas Hall Washer Number
Douglas Hall Dryer Number
Ford Hall Washer Number
Ford Hall Dryer Number
McKinney Hall Washer Number
McKinney Hall Dryer Number
Weller Hall Washer Number
Weller Hall Dryer Number
Lawson Hall Washer Number
Lawson Hall Dryer Number
Lincoln Hall Washer Number
Lincoln Hall Dryer Number
Pemberton Hall Washer Number
Pemberton Hall Dryer Number
Stevenson Hall Washer Number
Stevenson Hall Dryer Number
Taylor Hall Washer Number
Taylor Hall Dryer Number
Thomas Hall Washer Number
Thomas Hall Dryer Number
University Court Washer Numbers
University Court Dryer Numbers
Greek Court Washer Numbers
Greek Court Dryer Numbers
University Apartments Washer Numbers
University Apartments Dryer Numbers

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Housing Work Order

Housing Work Order

For Internet connection or computer problem, please call (217)581-7633.

For telephone repair request, please call (217)581-4357.

For television cable repair request, please call 1-800-610-0797

For a soda or snack vending machine REPAIR, please call (217)581-5313. If you need a REFUND, please report it to the front desk of the building the machine is located.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-3070.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-5131.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-5551.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-2578.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-8000.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call building staff at (217)581-3228.

Please do not submit duplicate work orders. Duplicate work orders will not be processed. If you have any questions about the status of a work order please call our washer/dyer tech at (217)581-2218.