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EIU Health Education Resource Center

Haven - Understanding Sexual Assault FAQs


General Background Information 

What is Haven - Understanding Sexual Assault?

The Haven Understanding Sexual Assault module is an interactive, online program designed to inform students about the critical issues of sexual assault, relationship violence, and stalking, which impact countless college students across the country. The research-based course provides students with accurate information in a non-judgmental tone and provides information regarding:

- Key definitions and statistics 
- Reflective and personalized content
- Bystander skill and confidence-building strategies 
- Campus-specific policies, procedures and resource

What does Haven - Understanding Sexual Assault? cover?

The course is composed of surveys, knowledge tests, and sexual assault related information. The program's primary focus is to educate students about relationships and decision-making, including: 

-  Ethics of relationships

-  Alcohol's effect on relationships and the ability to give consent

-  Important definitions and debunking of myths associated with sexual assault 

What can students expect?

Haven - Understanding Sexual Assault will take approximately 45 minutes to complete. Students will have access to the program 24 hours a day and can complete the course at their own pace before scheduled deadlines.  

Why is EIU requiring all new students to complete Haven - Understanding Sexual Assault?

Sexual Assault is a key health issue on all college campuses. Part of creating a healthy community is providing campus-wide approaches to health and using tools such as Haven - Understanding Sexual Assault and AlcoholEdu for College. Eastern Illinois University takes its responsibility to ensure student health and safety seriously – we want to work together with students to create the healthiest campus possible. Eastern Illinois University is committed to providing an academic environment where everyone can live, study, work and have fun safely. 

Why Haven - Understanding Sexual Assault and not some other prevention activity?

Haven - Understanding Sexual Assault is an online science-based prevention program that provides a tailored educational experience focusing on collegiate sexual assault. Research supports Haven as an effective tool in creating a healthy campus environment for all students. Providing students with access to an informative and developmentally appropriate sexual assault education program at this critical time represents just one piece of a comprehensive institutional initiative to address issues related to campus health and safety. This program will enable the University to gather valuable data about our students that will be shared with campus stakeholders at the start of the spring semester. 


Who is required to completed Haven - Understanding Sexual Assault?

All new EIU undergraduates, including international students and continuing education students taking either off-campus classes and/or online classes must complete Haven - Understanding Sexual Assault. Success of the program is based upon population-level prevention, a concept that recognizes that students’ choices likely impact those of their peers. Providing new students with a consistent message about healthy relationships and sexual assault can encourage thoughtful conversations, inspire a shift in beliefs, attitudes, and highlight a campus culture that values healthy choices. 

What do students need to do to complete Haven - Understanding Sexual Assault?

Students will need to complete the module before the first day of the semester.  For continuing students whose first semester was summer, they will need to complete prior to the first day of class during the fall semester.  For new and incoming fall students, the module must be completed prior to the first day of fall classes.  New and incoming spring students must complete prior to the first day of spring classes. This will take approximately 45 minutes.   

When is Haven to be completed?

The Fall Haven - Understanding Sexual Assault module will be available beginning August 1.  Students must complete by the first day of classes.  

The Spring Haven - Understand Sexual Assault module course will be available beginning December 1.  Students must complete the course by the first day of classes. 

What happens if Haven - Understanding Sexual Assault is not completed?

Those students who have not completed Haven by the deadline will have a hold placed on their records beginning 2 weeks after the deadline. These holds will prevent students from registering for upcoming semester classes.  

What happens if I do not complete  Haven by the deadline?

An administrative hold will be placed on a students records, barring them from adding classes for the semester following the one in which they entered.   

Marketing and Communications Regarding Haven

How will students find out about Haven?

Students and parents attending Transfer Orientation and Panther Debut Orientation Days are informed of the participation mandate through presentations, as well as written information included in orientation materials. International students will receive information through the Office of International Students and Scholars Program.  Continuing Education students will receive information through e-mail and the School of Continuing Education.  Students who have entered the institution during the summer, and are continuing their enrollment in the fall and students entering the institution in the fall, will be sent an e-mail to their EIU E-Mail account on approximately August 1 with directions on how to log-in to the AlcoholEdu program. Students entering the institution in the spring, will be sent an e-mail to their EIU E-Mail account on approximately December 1 with directions on how to log-in to the AlcoholEdu program.  Additionally, a post card will be sent to the permanent address they have registered with the university.  

Accessing Haven

Can students complete the program during the summer Panther Debut/Orientation?

All Panther Debut programs held during the months of June and July will have concluded before the Haven program goes on-line. The course will be available on August 1. Students and Parents will receive limited information on Haven at Debut and Orientation Days.  Those completing the program prior to August 1 may be completing for the prior year, and may be required to still complete the course during their first semester. 

Will those without computer access at home still be required to complete Haven?

Yes. To take the course, one will need computer with Internet access and audio capabilities. If one does not have access to a computer, one can use any publicly available computer with Internet access and audio capabilities. Public computers are often available in your local public library, copy center, or community center. 

Where on campus can one use a computer to complete Haven?

If students are living on campus and have their own computers that meet the technical needs required by Haven, they should be able to complete the Parts I and II of the program within their residence hall room.

Students without computers who are unable to completing Part I prior to arriving at campus, can complete Parts I and II in several of the computer labs available on campus. 

During move-in week, when will campus labs be available?

The Booth Library computer lab, located on the 4000 level of the Library will have available hours as well as the Gregg Triad computer lab.  Please check the Library and Gregg Triad schedule for hours of availability. 

I have a disability and need an accommodation. Who should I contact?

If you have documented learning needs that require an accommodation please contact the Health Education Resource Center at 217-581-7786 or

Who should I contact at Eastern Illinois University regarding general questions about the course?

You may contact the Health Education Resource Center, at 217-581-7786, or visit us in Booth House on 4th Street (across from Pemberton Hall.) 

Additional Questions 

Who will see survey answers? How is the data kept? Will parents be told what I report?

Haven - Understanding Sexual Assault includes surveys that offer students feedback on their sexual assault-related attitudes and behaviors. All survey responses are strictly confidential; Eastern Illinois University will only receive information about the student body as a whole and will NEVER see any individual student's answers. Because Eastern requires students to complete the program, Eastern's Haven administrators will only receive information concerning log-in date, current progress in the module, and completion date.  Parents will not have access to any personalized information unless the student is under the age of 18, the student chooses to share such information with them, or they sign an information release that allows the university or Everfi, the company publishing Haven,  to share such information with them. 

Course Problems/Technical Difficulties 

What do I do if I have trouble with the site?

While we don’t anticipate students having any trouble using the site, should they experience any difficulties or require support, the Haven Online Technical Support Center is available 24 hours a day, 7 days a week. Simply click on the "Help" button located in the upper right-hand corner of every Haven screen or call 1-866-384-9062. One does not need to be logged into the course to access the Help Site.

Please note - the Haven Online Technical Support Center is not the EIU HelpDesk.  Please direct inquiries to the Haven Support contacts! 

I am not sure if my computer meets the technical requirements to support the course.

If one does not have ready access to a computer that meets the minimum system technical requirements, they may try using a computer at a local library, copy center, or community center.  


Related Pages

Contact Information

Health Education Resource Center

Booth House
1536 4th St.
Charleston, IL 61920

Academic Year Hours

8am – 4:30 pm

Summer Hours

8am – 4:30 Monday – Thursday, 8am – 12pm Friday

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