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EIU Faculty Development and Innovation Center

Comparison of Synchronous
Communication Tools @ EIU

Information provided in the comparison chart is current and accurate to the best of our knowledge.  These technologies are ever changing and evolving.  If you notice inaccurate/outdated information or have questions, please notify us at FDIC@eiu.edu

FEATURES COLLABORATE ULTRA MICROSOFT TEAMS ZOOM
Campus License Agreement @ EIU Yes  Yes Not at this time
Recommended Use Recommended for classes in D2L Recommended for meetings  
Integrated within D2L Brightspace Yes Limited (schedule meetings only) No
Maximum Number of Webcams Displayed Simultaneously
(when not sharing content)
6 webcams
in Follow the Speaker view.
49 thumbnails per page
up to 1,000 thumbnails total in Gallery View using the Desktop Client. 
(Dependent on CPU and Bandwidth.)
49 thumbnails in Large Gallery or Together Mode using the Desktop Client. 
(Dependent on CPU 
and Bandwidth.)
Maximum Number of Participants per meeting 250 by default
500 with large sessions enabled
250 100 (depending on license)
Multiple Moderators Yes Yes Yes
Browsers Supported  Chrome, Firefox, Edge, Safari Chrome, Edge Chrome, Firefox, Edge, Safari
Plug-in Required No No No
Mobile App Available Not needed; Web based Yes Yes
Desktop App Available Not needed; Web based Yes Yes
Browser Based Option Yes  Yes Yes
Lobby/Waiting Room Option No Yes Yes
Dial-In Number for Audio Yes No Yes
Session Scheduling by Faculty and Staff Yes
(In D2L and Collaborate)
Yes
(In D2L and Teams)
Yes
(In Zoom)
Session Scheduling by Students No Yes Yes
Chat Options Everyone, Private,
and chat with Moderators
Everyone and Private Everyone and Private
Profanity Filter in Chat (optional) Yes No No
Share Whiteboard Yes Yes Yes
Use Whiteboard Tools on Files Shared  Yes No No
Upload and Share Files for Display within Meeting Yes
(PowerPoint, PDF, and Images)
No No
Send Files to Participants for Download No Yes
(Share and collaborate on files)
Yes
(Share in Chat)
Application and Screen Sharing Capabilities Yes Yes Yes
Polling Yes Yes Yes
(Licensed accounts only)
Prepare Polling Questions in Advance No
(During live session only)
No
(During live session only)
Yes
(Licensed accounts only)
Hand Raise Yes Yes Yes
Record Session Yes Yes Yes
Recording Format MP4 Video MP4 Video MP4 Video
Recording Downloadable Yes Yes Yes
Breakout Groups/Rooms Yes No Yes
Pre-assign Participants to Breakout Groups/Rooms No No Yes
(If participant has a Zoom account.)
Live Captioning Yes (text, manual entry) Yes (automated) Yes (text, manual entry)
Attendance Report Yes Yes Yes
Support Page eiu.edu/collaborate  eiu.edu/office365/microsoftteams.php eiu.edu/zoom 
Last updated 9/10/2020

TECHNICAL SUPPORT

Call 217-581-HELP (4357), email support@eiu.edu, or contact the Instructional Support Specialist (ISS) for your department.

Related Pages

Contact Information

Dr. Newton Key, Director, FDIC

1116 Booth
217-581-7056
Schedule a meeting
nekey@eiu.edu

Julie Lockett, Director of Learning Innovation

1105 Booth
217-581-8449
Schedule a meeting
jalockett@eiu.edu

Faculty Development and Innovation Center

1105 Booth
217-581-7051
Schedule a meeting
fdic@eiu.edu

Dr. Lu Ding, Instructional Designer

1009 Booth
217-581-3716
Schedule a meeting
lding@eiu.edu


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