EIU COVID-19

• Initially, all EIU students and employees will receive an activation email from MySHIELDIllinois (no-reply@illinois.edu) with a link, activation code, and instructions on how to sign up for the MyShield Patient Portal. MySHIELDIllinois will allow you to view your test results.
• You will need three things to activate your account: your local zip code, your activation code, and your birthdate. If you have issues signing into the portal or creating an account, call SHIELD IL Help at 217-265-6059. This is a 24/7 service.
• If selected for testing, you will receive an email and a text message assigning you to a testing time. That email and text message will also direct you to an online consent form (go.eiu.edu/EIUShield). After filling out the consent form, you will be directed to the MySHIELDIllinois portal to register. (The registration process will include selection of a testing time. Please note that some of the dates and times listed will be beyond EIU’s testing schedule. Please select a testing time that is on the date and within the time period assigned to you.) After your registration is complete, you will receive a confirmation email from no-reply@illinois.edu.
• Each week, one student who participates in SHIELD testing is randomly selected to win either $25 Dining Dollars or a $25 gift card to the Union Bookstore.
• For those EIU employees who do not have regular email access during the workday, EIU will designate a few days each month reserved for this population. Those employees will be notified by their supervisors in person, through flyers on work bulletin boards, etc.

• When results are available, you will receive an email notifying you that new information is available in your MySHIELDIllinois Portal. Click the link, then log in using the username and password you set when signing up for the portal.

• Testing will be held weekly on these days and times:
  • Mondays: 11 a.m. - 3 p.m.
  • Tuesdays: 9 a.m. - Noon
  • Wednesdays: 9 a.m. - Noon
  Participants will enter through the Northwest exterior doors of the building. Please do not use the main Student Rec Center doors.
• You will not be able to pick a specific time to test, but you will receive an email with an assigned time frame.
• You are strongly encouraged to come during your timeframe to decrease wait time. If you cannot come during your assigned test time, you may choose an alternative time during your assigned week.
• Please note: There are stairs leading into the testing location on Court 5 of the Student Rec Center. If you need accessibility accommodation, there will be reserved parking spots outside the Rec Center doors, where you may stay in your car and be tested there. If accessibility prevents you from using the stairs, please email shield@eiu.edu in advance to plan for accommodation.

• The test is saliva-based, is non-invasive, and only takes a few minutes to do.
• Individuals should not eat, drink (including water), chew gum, smoke, or consume tobacco products for one hour prior to the test.
• This Molecular LDT COVID‐19 Test is designed for use in a single laboratory to detect the virus that causes COVID‐19 in respiratory specimens, such as saliva. The testing method uses a novel PCR method developed at the University of Illinois at Urbana‐Champaign.

• The saliva test has a specificity of 99.8-99.9%, with very few false positives. Studies to date are consistent with this saliva test not being less accurate than a nasal test.

• Yes. The saliva test developed by the University of Illinois Urbana-Champaign detects the coronavirus that causes COVID-19, including new variants that have been identified to date.

• Negative: The virus was not detected.
• Invalid: The sample was non-optimal and could not produce appropriate data during testing at the lab. (Invalid results typically occur when non-optimal saliva samples are submitted. Before your next test, please be sure to refrain from eating, drinking, tooth brushing, mouth washing, or tobacco use for at least 1 hour prior to submitting your saliva sample. For best results, it is recommended to hydrate during the morning and get tested in the afternoon.)
• Positive: The virus was detected.
• Inconclusive: The sample was able to be processed in the lab, but was not able to definitively provide a detected or not detected result.
• Rejected: The sample was not able to begin the testing process in the lab. (This is likely due to low sample volume, the cap coming off the tube in transport or other damage to the tube, and/or extremely poor sample quality. Before your next test, please be sure to refrain from eating, drinking, tooth brushing, mouth washing, or tobacco use for at least 1 hour prior to submitting your saliva sample. For best results, it is recommended to hydrate during the morning and get tested in the afternoon.)

• People who have tested positive should not re-test for 90 days from the date of their positive test. If it has been longer than 90 days since a positive test, you should be tested.

• If you have any general questions about the testing, please email shield@eiu.edu.
• If you are having issues signing into the portal or creating an account, call SHIELD IL Help at 217-265-6059. This is a 24/7 service. They will not release results, but they can assist people with access and supply reactivation codes/unlock accounts for patients.
• Remember, MySHIELDIllinois is NOT to be used for urgent needs. For medical emergencies, dial 911.

First, check all of your inboxes for an activation email from no-reply@illinois.edu (including spam and clutter).

• If you were selected to test or want to voluntarily test and you received some communication from SHIELD Illinois (no-reply@illinois.edu), you should call the Shield Help Desk at 217-265-6059 for assistance. They will be able to send you a new activation code to set up your SHIELD account.
• If you were selected to test/want to voluntarily test, but have not received any communication from SHIELD Illinois, you should be able to use open scheduling at the following link: go.eiu.edu/EIUShield. Then, you will be prompted to create an account with Shield to receive your results. Remember your SHIELD username and password, as you will need it to make appointments in the future.
• If you call the Shield Help Desk and they say that they do not have you in their system, you can schedule your FIRST test at go.eiu.edu/EIUShield. Then, you will be prompted to create an account with Shield to receive your results. Remember your SHIELD username and password, as you will need it to make appointments in the future.
• If you were selected to test/want to voluntarily test and this is NOT your first time using SHIELD Illinois testing at EIU, you will login with your SHIELD username and password to see your results and/or to make another appointment.

After your first time using go.eiu.edu/EIUShield or open scheduling, it will require you to log in to make future appointments.

Remember your SHIELD username and password as you will need them to make appointments in the future.