Student Remote Learning
As EIU transitions to alternative teaching models this page is intended to give student resources to learn remotely. For immediate support, call the HELP Desk at 217-581-4357 or email support@eiu.edu. Please continue to check your email for updates.
Academic Advising Financial Aid
Tech Support Illinois Drive-Up WiFi Map
Undergraduate Student Option to Change Grade Type (Spring 2020)
After consulting with your advisor, please use this link to submit your request to convert Spring 2020 grades to Credit/No Credit.
https://www.eiu.edu/registra/credit_nocredit.php
The deadline to make this request is August 1, 2020. For additional information concerning this option, please refer to the special Covid-19 website and the email from Provost Gatrell dated March 30, 2020.
FAQs
What is D2L?
D2L Brightspace is EIU'’'s learning management system to administer courses online.
D2L Tutorial for Students and Staff:
https://documentation.brightspace.com/EN/-/-/-/welcome_page.htm
Access D2L at this link
Log in using your EIU credentials (EIU NetID and Password)
Note: Internet Explorer is not supported by D2L
Communication
To communicate with your professor and for EIU announcements, please check your EIU email.
- To access Panthermail go to: https://www.eiu.edu/panthermail/
- Log in using your EIU credentials (EIU NetID and Password)
How to set up email on your mobile device:
- https://www.eiu.edu/panthertech/kb/000/kb0000007.php
- If you need to change your password, please go to this website and follow the instructions:
Technical Support
Contact: EIU User Services
Phone: 217-581-4357
Email: support@eiu.edu
Hours: Monday – Friday, 7 a.m. to 4:30 p.m.
Submit a help request online: https://techsupport.eiu.edu/
Accessing Adobe Creative Cloud Resources Off-Campus
While EIU has temporarily ended most on-campus functions during the Spring 2020 semester, Adobe has provided temporary at-home access for impacted students, staff and faculty. This will allow you to continue your work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.
- Visit https://creativecloud.adobe.com and use your school credentials to sign in.
- If prompted, select "Company or School Account" and then enter your password. Or provide your credentials in your school’s login screen.
- From the Creative Cloud website, browse for and download your desired app. Click "Apps" on the top of the page to view all apps.
For more information on how to download or install apps, visit this page. If you have any issues, please contact the Help Desk at (217) 581-4357.
