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Student Remote Learning

As EIU transitions to alternative teaching models this page is intended to give student resources to learn remotely. For immediate support, call the HELP Desk at 217-581-4357 or email Please continue to check your email for updates.

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Fall 2020 Academic Affairs Update - Credit / No Credit Grade Option - Deadline 12/8/2020


Dear Students,

As we prepare to end the semester strong and return for an outstanding Spring 2021 semester, the University recognizes that in some cases students may need additional course grade options for the Fall 2020 semester. Indeed, the COVID-19 crisis itself has not only prompted academic challenges, but also has changed everyday life for students and faculty alike. To respond to these significant disruptions and the transition from face-to-face to remote learning, undergraduate students may petition the Registrar to change grade type in self-selected courses.

In terms of the administrative relief available to undergraduate students, a broad overview is presented below:

  • Students can petition to change course grade types from a grade of “C” or “B” or “A” to “Credit,” or CR. Individuals with grades of “D” or “F” can request a “No Credit,” or NC. Students are strongly encouraged to consult their academic advisor prior to making a decision on how to proceed. To submit a request please visit: The deadline for the submitting a request is Tuesday December 8, 2020. Please note, the request must be made prior to finals and this process is different from Spring 2020. For that reason, students must submit the online form by 12/8/2020.
  • There is no limit on the number of Fall 2020 courses a student can convert to credit/no credit grading.
  • COVID-era CR / NC options are exceptions to the Undergraduate Catalog and can be applied to meet overall degree, major, and general education requirements.
  • As indicated above, students are strongly encouraged to consult their academic advisors prior to submitting requests. To learn more about the CR / NC process and the implications of choosing this option, please view this short video from Director of Advising, Dr. Tyler Phelps

In closing, I wish you well and all the best as you finish the semester.


Jay D. Gatrell, Ph.D.
Provost & Vice President of Academic Affairs


What is D2L?

D2L Brightspace is EIU'’'s learning management system to administer courses online.

D2L Tutorial for Students and Staff:

Access D2L at this link

Log in using your EIU credentials (EIU NetID and Password)

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To communicate with your professor and for EIU announcements, please check your EIU email.

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Technical Support

Contact: EIU User Services
Phone: 217-581-4357
Hours: Monday – Friday, 7 a.m. to 4:30 p.m.

Submit a help request online:

Accessing Adobe Creative Cloud Resources Off-Campus

While EIU has temporarily ended most on-campus functions during the Spring 2020 semester, Adobe has provided temporary at-home access for impacted students, staff and faculty. This will allow you to continue your work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  1. Visit and use your school credentials to sign in.
  2. If prompted, select "Company or School Account" and then enter your password. Or provide your credentials in your school’s login screen.
  3. From the Creative Cloud website, browse for and download your desired app. Click "Apps" on the top of the page to view all apps.

For more information on how to download or install apps, visit this page. If you have any issues, please contact the Help Desk at (217) 581-4357.

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Eastern Illinois University Human Services Building
600 Lincoln Avenue
Charleston, IL 61920
(217) 581-3013

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