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EIU COVID-19

Student Remote Learning

As EIU transitions to alternative teaching models this page is intended to give student resources to learn remotely. For immediate support, call the HELP Desk at 217-581-4357 or email support@eiu.edu. Please continue to check your email for updates.



Academic Advising Financial Aid



Tech Support

FAQs

What is D2L?

D2L Brightspace is EIU'’'s learning management system to administer courses online.

D2L Tutorial for Students and Staff:

https://documentation.brightspace.com/EN/-/-/-/welcome_page.htm

Access D2L at this link

https://www.eiu.edu/d2l/

Log in using your EIU credentials (EIU NetID and Password)

Note: Internet Explorer is not supported by D2L


D2L Login image




Communication

To communicate with your professor and for EIU announcements, please check your EIU email.

How to set up email on your mobile device:

Technical Support

Contact: EIU User Services
Phone: 217-581-4357
Email: support@eiu.edu
Hours: Monday – Friday, 7 a.m. to 4:30 p.m.

Submit a help request online: https://techsupport.eiu.edu/




Accessing Adobe Creative Cloud Resources Off-Campus

While EIU has temporarily ended most on-campus functions during the Spring 2020 semester, Adobe has provided temporary at-home access for impacted students, staff and faculty. This will allow you to continue your work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  1. Visit https://creativecloud.adobe.com and use your school credentials to sign in.
  2. If prompted, select "Company or School Account" and then enter your password. Or provide your credentials in your school’s login screen.
  3. From the Creative Cloud website, browse for and download your desired app. Click "Apps" on the top of the page to view all apps.

For more information on how to download or install apps, visit this page. If you have any issues, please contact the Help Desk at (217) 581-4357.

Related Pages

Contact Information

Health & Counseling Services

Medical Clinic
Eastern Illinois University Human Services Building
600 Lincoln Avenue
Charleston, IL 61920
(217) 581-3013
health@eiu.edu


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