How can we help?
Please call or email
Can I declare a minor?
Yes, BGS students can declare up to two minors. The requirements are not the same for all minors, so for specific requirements, refer to “majors and minors” in the online undergraduate catalog.
I am having difficulty in one of my classes. How can I drop the course?
Students can drop a class via PAWS; however, there are deadlines for doing so. Be sure to check the academic calendar. Students who are receiving financial aid are advised to contact their financial aid representative to inquire about how the drop will affect their benefits.
Where can I find information about financial aid?
The website for the Office of Financial Aid and Scholarships is http://www.eiu.edu/finaid/. Mandi Starwalt, Interim Senior Associate Director of Financial Aid, is the individual in that office who is the primary point of contact for off-campus students. Students may contact her by phone at 217-581-7509.
I have a hold on my account. What does that mean?
There are various types of holds, but all serve as reminders that something has been neglected or needs attention. For example, the Business Office will place a hold on a student’s record when there is a late payment that is due, Textbook Rental Services will place a hold on a student’s record when a textbook is not returned, etc. Some holds restrict a student from accessing PAWS so it is important for students to have a hold cleared from their record as quickly as possible. To have a hold removed, students must contact the office which placed the hold on their account. If students are unsure of why a hold is on their record, they can contact your academic advisor.
How do I get my diploma after graduation?
Diplomas are mailed to students from the EIU Records Office and normally take at least 6-8 weeks from the close of the semester to be processed. Upon completion of your degree, if you have not received your diploma in the mail after the 6-8 week period, you may contact the Records Office to inquire. Their phone number is 217-581-3511.