INTRODUCTION
Dr. Abdou Illia earned his Ph.D. from Laval University (Canada). He is a Professor in the Business Analytics & Information Systems department. He taught Computer Information Systems and Business courses at Laval University and overseas before joining Eastern Illinois University. He started as tenure-track Assistant Professor at EIU in 2003. He was granted tenure and promoted Associate Professor in 2008. In 2012, Dr. Illia was promoted to the rank of Full Professor. His current research areas include factors influencing the adoption of IT, cybersecurity, Artificial Intelligence, Fintech, and e-business. Dr. Illia's work experience includes working as a senior System Analyst, IT and Business consultant, and Deputy Chief of staff.
Education & Training
2003: Ph.D., in Business Administration with concentration in Information Systems, Laval University, Canada.
1989: M.sc. in Business Administration with concentration in Computer Information Systems, Sherbrooke University, Canada.
1985: Bachelor in Economics with focus in Business Management, Niamey University, Niger
Publications
Journal articles (Selected):
Rouibah, K., Lawson-Body, A., Illia, A., Lawson-Body, L., Akalin, G. & Ufiteyezu, E. (2026). Leveraging AI for Predictive Analytics With Survey-Based Rubrics in the Public Service Sector in Canada and the USA. Journal of Global Information Management, 34 (1), 1-45. https://www.igi-global.com/gateway/article/401113
Illia, A., Kim-Hahm, H., Ngniatedema, T. & Yakoubou, M.S (2026). E-payment Systems Use: The Role of Cybersecurity Risk and The Moderating Effect of Risk Propensity and Technology Readiness. Journal of International Technology and Information Management 34 (1), 163-180. https://scholarworks.lib.csusb.edu/jitim/vol34/iss1/6/
Lee, S., Illia, A. & Lawson-Body, A. (2025). An Empirical Study of Ownership of Digital Content, International Journal of Business and Emerging Markets, 17(3), 283-299. DOI: 10.1504/IJBEM.2025.10058521
Illia, A., Lawson-Body, A. & Rouibah, K. (2025). Determinants of trust in AI-generated content. Issues in Information Systems 26 (4), 56-64. https://iacis.org/iis/2025/4_iis_2025_56-64.pdf
Lawson-Body, A., Lawson-Body, L., Illia, A. & Rouibah, K. (2025). Impacts of artificial intelligence applications on prescriptive analytics: content analysis based on systematic literature review. Issues in Information Systems 26 (2), 292-308. https://iacis.org/iis/2025/2_iis_2025_292-308.pdf
Lee, S., Illia, A. & Lawson-Body, A. (2025). An empirical study of ownership of digital content International Journal of Business and Emerging Markets 17 (3), 283-299. https://doi.org/10.1504/IJBEM.2025.147147
Lawson-Body, A., Illia, A., Lawson-Body, L., Kamel Rouibah & Akalin, G. (2024). Big Data Analytics and Culture - Newly Validated Measurement Instruments for Developing Countries' Value Proposition, Journal of Organizational and End User Computing, 36(1). DOI: 10.4018/JOEUC.344453
Illia, A.; Lawson-Body, A.; Lee, S.; & Akalin, G. (2023). Determinants of Cryptocurrency Exchange Adoption: A Conceptual Model (2023), International Journal of Technology and Human Interaction, 19(1).
DOI: 10.4018/IJTHI.326760
https://www.igi-global.com/article/determinants-of-cryptocurrency-exchange-adoption/326760
Lawson-body, A.; Jackson, J.; Hinsz, V.; Illia, A. & Lawson-body, L. (2023). Cybersecurity and Social Media Networks for Donations: An Empirical Investigation of Triad of Trust, Commitment, and Loyalty, Journal of Organizational and End User Computing, 35(1), 1-26. http://doi.org/10.4018/JOEUC.332062
Lawson-Body, A.; Glenn, P.; Lawson-Body, L.; Illia, A. & Ufiteyezu, E. (2023). Anomaly Identification Through Data Visualization: Regression Analysis Revisited (2023), Issues in Information Systems, 24(4), 161-175.
https://doi.org/10.48009/4_iis_2023_113
Lawson-Body A., Lawson-Body L., & Illia, A. (2022) Data Visualization: Developing and Validating Dashboard Measurement Instruments, Journal of Computer Information Systems, (Published online on 09 Jun, 2022). https://doi.org/10.1080/08874417.2022.2073295
Link: https://www.tandfonline.com/eprint/6VUUIQC634V2CNRMCFUF/full?target=10.1080/08874417.2022.2073295
Illia, A., Lawson-Body, A., Akalin, G., & White, L. (2022). The impact of innovation resistance, trust, and risk propensity on the use of investment apps, Issues in Information Systems, 23(3), 209-220. https://doi.org/10.48009/3_iis_2022_117
Lawson-Body, A. & Illia, A. (2022). Impact of Natural Language Processing on CRM and Trust: An Integrated Framework, Issues in Information Systems, 23(1), 306-315. https://doi.org/10.48009/1_iis_2022_124
Corredor, F., Akalin, G., Karpak, B., & Illia, A. (2022) Impacts and implications of Digital Technology use in Supply Chain preparedness and response during the COVID-19 Pandemic, JISTEM-Journal of Information Systems and Technology Management, Volume 19.
https://www.tecsi.org/jistem/index.php/jistem/article/view/3240
Illia, A., Lawson-Body, A., Lee, S., & Akalin, G. (2018). The moderating effect of motivation to comply and perceived critical mass in Smartphones’ adoption. International Journal of Technology and Human Interaction, 14(3), 21-38.
Illia, A.; Ngniatedema, T.; & Huang, Z. (2015). A Conceptual Model For Mobile Banking Adoption, Journal of Management Information and Decision Sciences, 18(2), 93-103.
Lawson-Body A.; Illia, A.; Willoughby L. & Lee S. (2014). Innovation Characteristics Influencing Veterans’ Adoption of E-Government Services, Journal of Computer Information Systems, 54(3), 34-44.
Ngniatedema, T.; Li, S. & Illia, A. (2014). Understanding the Impact of Green Operations on Organizational Performance: An Industry Sector Perspective, Environmental Quality Management, 24(1), 45-59.
Illia, A.; Lawson-Body A.; Roy M-C & Lee, S. (2011). Interacting Effect of Conformity and Critical Mass in Technology Acceptance: A Conceptual Model. International Journal of Electronic Customer Relationship Management, 5(2), 97-110
Lee, S., Illia, A., & Lawson-Body, A. (2011). Perceived Price Fairness of Dynamic Pricing, Industrial Management & Data System, 111(4), 531-550.
Lawson-Body A.; Keengwe J.; Mukankusi L.; Illia, A., & Miller G. (2008). E-Government Service Delivery Performance: An Adaptation of The Balanced Scorecard to the Public Sector, Journal of Electronic Commerce in Organizations, Vol VI, No 2, , pp. 11-28.
Illia, A. & Lawson-Body, A. (2007). ICT Use: The Influence Of Cultural Dimensions On The Need For Media Richness And Technological Richness, Issues in Information Systems, Vol VIII, No 2, pp. 171-179.
Lawson-Body, A.; Jemenez, J. & Illia, A. (2006). The impact of Data Integration on CRM in the Electronic Commerce of SMEs, Academy of Information and Management Sciences Journal, 9(1), 83-102.
Lawson-Body, A. & Illia, A. (2005). Commitment and Relationism in B2B E-Commerce: An Empirical Investigation, Journal of E-Business, 5(1), 70-89.
Lawson-Body, A. & Illia, A. (2005). The Impact of Internet-Based CRM on Customer Loyalty in B2B E-Commerce: The Contribution of Commitment, E-Business Review, Volume V, pp. 109-118.
Conference Presentations
Selected:
Illia, A., Lawson-Body, A. & Rouibah, K. (2025, Presentation). Determinants of trust in AI-generated content. International Association for Computer Information Systems 65th International Conference, October 1-4, 2025, Clearwater Beach, FL, USA. IACIS 2025 - Asynchronous Presentations
Lawson-Body, A., Lawson-Body, L., Illia, A. & Rouibah, K. (2025, Presentation). Impacts of artificial intelligence applications on prescriptive analytics: content analysis based on systematic literature review. International Association for Computer Information Systems 65th International Conference, October 1-4, 2025, Clearwater Beach, FL, USA. IACIS 2026 Full Program - OpenConf Abstract Submission, Peer Review, and Event Management System
Illia, A. (2025, Presentation). Factors of Trust in AI-generated content. DSI 56th Annual Conference, November 22-24, 2025, Orlando, FL, USA. https://decisionsciences.org/wp-content/uploads/2025-Conference-Program.pdf
Lawson-Body, A., Glenn, P., Lawson-Body, L., Illia, A., Ufiteyezu, E. (2023). Anomaly Identification Through Data Visualization: Regression Analysis Revisited. Presentation at the International Association for Computer Information Systems 63rd International Conference, October 4-7, 2023, Clearwater Beach, FL.
Illia, A. and Lawson-Body, A. (2023, Presentation). Impact of Security Education Training, and Awareness on Perceived Security and Trust, 63rd International Conference, October 4-7, 2023, Clearwater Beach, FL.
Illia, A., Lawson-Body, A., Akalin, G., & White, L. (2022). The impact of innovation resistance, trust, and risk propensity on the use of investment apps, Proceedings of the International Association for Computer Information Systems 62nd International Conference, October 5-8, 2022, Las Vegas, Nevada.
Lawson-Body, A. & Illia, A. (2022). Impact of Natural Language Processing on CRM and Trust: An Integrated Framework, Proceedings of the International Association for Computer Information Systems 62nd International Conference, October 5-8, 2022, Las Vegas, Nevada.
Lee, S. & Illia, A. (2022). The Effect of Cultural Difference on Internet Search Engine Choices. Proceedings of the Western DSI 50th Annual Meeting, Waikolao Beach, HI April 5-8, 2022.
http://wdsinet.org/Annual_Meetings/2022_Proceedings/papers/068..pdf
Illia, A. (2021). Determinants of Cryptocurrency Exchanges Adoption, Proceedings of the International Association for Computer Information Systems 61th International Conference, October 6-8, 2021, Virtual Conference, 15-17.
Illia, A. (2020). The role of social influence, behavior control, critical mass, technology readiness, and conformity in IT use: A multi-theory perspective, Proceedings of the International Association for Computer Information Systems 60th International Conference, October 8-10, 2020, Virtual Conference, 48-50.
Illia, A. (2019). Review and analysis of a decade of research on mobile commerce and lessons for African businesses, 2019 CEDIMES-USA Conference proceedings, Plattsburgh, NY, August 30- September 1, 2019
Illia, A. (2018). User acceptance of online pharmacies: a conceptual model (abstract). 2018 DSI Annual Meeting, Chicago, IL, November 17-19, 2018. (Presentation).
Illia, A. (2016). The role of Information Technology in Socio-economic Development: The Case of Niger, North American Workshop of CEDIMES Institute, SUNY-Plattsburg, NY, Sep 1-3, 2016 (presentation)
Lee, S., Illia, A. (2016). Individual Characteristics on Help Desk service choice (abstract), Proceedings of the 2016 WDSI Annual Meeting, Las Vegas, NV, April 5-9, 2016.
Available at: http://wdsinet.org/Annual_Meetings/2016_Proceedings/papers/Paper116.pdf
Illia, A. (2015). Information Security Compliance: the role of deterrence, protection motivation, and cognitive evaluation (abstract), Proceedings of the 2015 DSI Annual Meeting, Seattle, WA, November 21-24, 2015.
Illia, A. (2015). A decade of research on mobile commerce: review and analysis (abstract), Proceedings of the 2015 DSI Annual Meeting, Seattle, WA, November 21-24, 2015.
Illia, A. and Islam, S. (2014). Mobile Banking Adoption: The Role of Technology Readiness and Perceived Critical Mass (abstract), 2014 DSI Annual Meeting, Tampa, FL, November 22-25, 2014. With Sharif Islam. (Presentation).
Illia, A. and Zhentu H. (2014). A conceptual model for mobile banking adoption, Proceedings of the 2014 Academy of Business Research conference, New Orleans, LA, May 26-28, 2014.
Technology Transfer from Developed countries toward underdeveloped countries in Africa, Proceedings of the 2013 International Conference of HEI, Laval University, Quebec City, November 21-24, 2013, with Lawson-Body A. (presentation and abstract)
Veterans’ Adoption Decision of E-government: Moderating Role of the Digital Divide, Proceedings of the 43rd Decision Science Institute Conference, San Francisco CA, November 2012, pp. 201-220. With Lawson-Body A. and Lee S.
Determinants of Perceived Security in the Context of Online Banking, Orlando International Business Conference, Orlando FL, January 1-4, 2012 (presentation)
Interacting Effect of Conformity and Critical Mass in Technology Acceptance: A Conceptual Model, Proceedings of the International Academy of Business and Public Administration Disciplines, April 22-25, 2010, Dallas, TX, with Lawson-Body A. and Lee, S.
Online Consumers’ Perception on Price Fairness, Proceedings of the 2009 Midwest DSI Conference, Oxford, OH, April 16-18, 2009, with Lee S. and Lim S.
A pilot test of the Moderating Effect of Conformity and Critical Mass, 2009 PICMET conference, Portland, OR, August 2-6, 2009 (presentation). With Lawson-Body A.,
The Influence Of Cultural Dimensions On The Need For Media Richness And Technological Richness, Proceedings of the 2007 International Association of Computer Information Systems, (Abstract), Vancouver, Canada, October 3-6 2007, p. 27, with Lawson-Body A.
Media richness, Technological richness, Cultural dimensions, and Communications Technology Use, Proceedings of the 2006 GITMA Conference, June 2006, Orlando FL, pp. 141-144, with Lawson-Body A. and Chrysostome E.
SMEs Perception of IOR Impact on Customer Loyalty in B2B E-Commerce: An Empirical Analysis, Proceedings of 2005 IRMA Conference, San Diego CA, May 14-15 2005, p. 499-502, with Lawson-Body A.
Data integration, CRM and Customer Loyalty in the Electronic Commerce of SMEs, Proceedings of the International Conference of Business, Economics and Management Disciplines, Fredericton, Canada, August 20-21, 2004, pp. 342-361, with Lawson-Body A. and Jemenez J.
Global Communications Technologies and The Impact of Culture, Media richness and Technological richness, Proceedings of the International Conference of Business, Economics and Management Disciplines, Fredericton, Canada, August 20-21 2004, pp. 61-79, with Lawson-Body A.
Electronic Commerce: The Impact of Web Site Characteristics on The Link Between Relationship Marketing and Customer Loyalty, Proceedings of the Second International Conference on Electronic Business, Wuhan, China, Oct 19-21, 2002, 113-124, with Lawson-Body A., O’Keefe T. P.
Impact of Electronic Commerce Customer Relationship Management on Competitive Advantage: A Research Model and Issues ", Proceedings of the International Conference on Electronic Business (ICEB 2002), Taipei, Taiwan, December 10-13, 2002, with O’Keefe T. P., Lawson-Body A.
Traditional Media and New IT: Investigating Their Media Richness versus Their Technological Richness, Proceedings of the 16th World Computer Congress, Beijing, China, August 21-25, 2000, 62-69, with Roy M-C.
Médias traditionnels et NTIC : Essai d'évaluation de leur richesse média versus leur richesse technologique ", in Proceedings of the ASAC/IFSAM Conference (Information Systems), Montreal, Vol. 21, No. 4, 2000, 102-115, with Roy M-C.