Instructions vary according to the type of phone that is being used.
On our campus, you will have either a single line set or a
multi-line business set.
Instructions for both sets can be viewed on-line and printed
for your convenience by clicking the preceding hyperlinks.
Features must be programmed on your line before they are
operational. To have a feature added to your service, a Service
Request must be completed and returned to
Telecommunications. The feature will be activated on
your phone within ten working days.
Transfer/3 Way - You can send a call to another telephone by using
Transfer. You have the option of remaining on the line ( warm transfer) or simply direct the call
to another phone without introduction (cold transfer). Top
Call Forwarding - Allows you to redirect your calls to
either your voice mail box or another telephone. This is a convenient feature when you will be away
from you desk for an extended period of time. Top
Intercom - The intercom feature is programmed by the Telecom
customer service. Intercom groups are established within individual offices or departments.
Each individual is assigned a group of numbers unique to their phone. Top
Message Waiting - A message waiting indicator can be in the form of a
stutter dial tone or a light indicator. The indicator is activated when a new voice mail message
arrives in your voice mail box. Top
Last Number Redial - This feature allows you to easily redial the last
number you called on a line. Top
Auto Dialing - The auto dialing feature is used to program feature keys on your
set or feature codes to activate rapid dialing of frequently called numbers. Top
Conference Calling/Conference 6 - You can establish a group conference
call with up to a total of three participants. If the capability to add more participants is needed,
the Conference 6 feature can be programmed to your business set. This feature is useful when a
common meeting place is not available. Top
Call Pickup - Phones in your department may be programmed into a "Call
Pickup Group". Call pickup will let you answer a call ringing at any telephone in your pickup
group. Top
Ring Again - The Ring Again feature alerts you when a busy telephone line
becomes free. Use the Ring Again key to automatically redial the free number. Ring Again can be
used only with on-campus numbers. Top
Make Busy - Your telephone can be made to appear busy to all callers except those
using the intercom. This feature can be used when you are in a meeting or busy with paperwork and don't
want to be disturbed. Top
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