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Administrative Billing

As the campus' phone service provider, the EIU Telecommunications office issues a monthly bill to administrative offices.  Charges that may appear on the bill will include either Non-Recurring (one time only) and/or Recurring Charges.  Interested in knowing the actual amount of potential charges on your bill??  Click on the following hyperlinks to obtain a listing of billed charges.

Non-Recurring Charges

  • Adding new calling features
  • Moving an existing line or Installing a new line
  • Equipment items purchased
  • Long distance calls from the previous month

Recurring Charges

  • Monthly line access
  • Monthly Instrument Charge
  • Voice mail.
View and print your department phone bills.

The Telecommunications Office has implemented a portal to allow administrative departments to view and print their phone bills from an on-line web access system. Our new system is accessable at https://www.telebill.eiu.edu/pinnacle/dept.html. Fiscal agents and/or designees may view and print their department phone bills only after contacting the Telecommunications Office at 581-5951. This is a restricted website. Your user name and password are as follows.

User name - first initial, last name
Password - e-mail address
Non-Recurring Charges
DESCRIPTION
CHARGE
Installation - new phone line

$120 per line

Line Move

$70 per line

Adding New Phone Features
$5 per line
Equipment Upgrade

$55 per line

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EQUIPMENT FOR SALE OR RENT
DESCRIPTION
ONE-TIME CHARGE
Cords
$ 8.00
Couplers
$ 4.95
Shoulder Rest
$ 7.00
Speaker Phone
$10.00 per day
Conference Phone
$15.00 per day

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Recurring Charges

PHONE 

DESCRIPTION
MONTHLY  CHARGES
M9110 SINGLE LINE (used for unattended areas)
$     3.80
M8009 SINGLE LINE
$     4.70
M9316 SINGLE LINE W/SPEAKER
$     6.20
M5008 MULTI-LINE SET 
$     7.45
M6320 MULTI-LINE W/DISPLAY /SPEAKER
$   13.95
M622 20 KEY ADD-ON
$     8.05

VOICE MAIL
FULL TIME FACULTY
N/C
ADMINISTRATIVE
$4.45
AUTO ATTENDANT
$7.95

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