Department of Human Resources

Training and Development

Department of Human Resources


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	Dept. of Human Resources Eastern Illinois University Old Main Room 2010 600 Lincoln Avenue Charleston, IL 61920 Hours: M-F, 8:00am - 4:30pm Smr Hours: M-Th 8-4:30; F 8-12 Local Phone: 217-581-3514 Fax: 217-581-3614 Email: humanres@eiu.edu

Welcome to the Supervisor Tool Box

Access this site to get immediate help with issues you may be facing or topics of interest.

* To utilize a resource listed below, contact Julie Benedict or Sandy Bowman per Training and Development.

Phone: (217) 581-6402
Fax: (217) 581-3514

Issue

Resources beyond EIU UPG

Format

Expert Contact

Performance Appraisal

The Dreaded Appraisal

Steve Lane

Customer Service

The Invisible Man Meets the Mummy

Julie Benedict

Motivating Employees

Encouraging the Heart

The Pygmalion Effect

Bringing out the Best in Others

Employee & Labor Relations

Dealing with Diversity

MEET on Common Ground

Civil Rights & Diversity

New Supervisor

After All, You're the Supervisor

The Leading Edge Program

Sandy Bowman

Effective Communication

Crucial Conversation

Crucial Confrontations

Crucial Skills Free Newsletter

WWW

Sandy Bowman

Original design & layout: Drew P. Harpin