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Wireless access is available in all the residence halls as well as in Greek Court.

Students also have the option to access the network by using ethernet connections. Ethernet cords are available for purchase at each residence hall front desk.

ResNet Computer Lab and Help Desk
Taylor Hall houses the computer lab reserved exclusively for individuals living in the residence halls, Greek Court, University Court and University Apartments. If on-campus residents are having computer problems they can call the Help Desk at 217-581-HELP (4357) or stop by the ResNet Lab for assistance.

Troubleshooting, Internet Access Frequently Asked Questions

Information on hardware and software specifications are available at http://its.eiu.edu/student-computer-hardwaresoftware-recommendations.php

How do I connect my computer to the Network?
Simply plug one end of the Category-6 Cable into the orange (or red) data port in the 4” X 4” box on the wall of your residence and the other into the Ethernet port on your computer. See diagram below.

Ethernet Box

Where can I get an RJ-45 Category 6-Cable?
Cables are available at the University Court Office and all residence hall front desks for $15.  

What is the EIU Residential Network User Agreement?
By signing an on-campus housing contract you have agreed to the terms and conditions of the EIU Residential Network User agreement. Click here to see a copy of the agreement.

My Internet is not working correctly.  What should I do?
Simply call the Housing Help Desk at 217-581-7708 or stop by the Virus Lab in the lower level of Taylor Hall for assistance related to Internet connections. An RJ-45 Category-6 Cable is required for assistance.