College of Sciences - Technology help page for Faculty and Staff
Eastern Illinois University and the College of Sciences are committed to providing the resources and services necessary to keep our faculty/staff and students on the cutting edge of technology use. Providing technology support is a team effort on campus and knowing what organization to call for a particular problem or question can be confusing. Below is an overview of some of the many technology related resources that are available to faculty/staff and full-time EIU students. When in doubt of who to call for a particular question contact your college's Instructional Support Specialists. Statement of Eastern Illinois University Policy Use of Network Facilities and Services Including World Wide Web (WWW)
Phone Book : Look up someone in the EIU address book.
Help Desk : The ITS HelpDesk manages technical support, installation, and maintenance of personal computers on campus.
- For faculty and staff : (217) 581-4357 or 581-6030
- Students : (217) 581-5171
Self Help : The ITS Self Service Help Desk web site for reporting problems with computers. This site only works on campus.
ISS:
Instructional Support Specialists (ISS) provide frontline technology support to faculty and staff in each of the five colleges at Eastern Illinois University. If you do not know where to start with a technology related problem your Instructional Support Specialist can help.
Computer Accounts
- Email: Every faculty/staff members have access to an EIU email account and web server space. Faculty may also apply for their own course accounts and/or sponsor group web accounts for student organizations. Accounts are automatically created for students when they become full-time students. For questions about user ids/passwords or to find out more information about your EIU account(s) please call User Services at (217) 581-5171 or click on the link.
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- Dial up access
- Listserv: Faculty may also apply for a listserv account (majordomo) for their courses. A listserv is an automated mailing list that users can "subscribe" to and receive information that is delivered to the users email address. Listservs are a great way of communicating with many people (such as all students in your course). For questions about EIU listserv account(s) please call User Services at (217) 581-5171 or visit the Listserv FAQ section of the User Services web site.
- WebCT
Computing Resources
- Listing of all ATAC computer labs on campus
- Open Computer Labs
- Access to microcomputers is distributed throughout the campus in numerous computer laboratories. There are several different classifications of laboratories that are based on their intended use. See Classifications to find out more about these lab facilities.
- Illinois Century Network
- The Century 2000 Network enables students to connect their personal computers directly to Eastern's campus network and thus to the Internet using a high-speed Ethernet connection
- Instructional Technology Center (ITC)
- The ITC provides technological support and resources for the university community at large. The Instructional Technology Center manages checkout equipment and mobile computing equipment for classroom presentations. The ITC has available 5 mobile presentation carts, 7 digital still cameras, 5 mini-DV video cameras, VHS cameras, two mobile Gateway wireless computer carts (16 units each) for faculty checkout. The ITC also manages a full-time open computer lab facility available for student use. For more information about the ITC please visit:
- Center for Academic Technology Support (CATS)
- The Center for Academic Technology Support provides comprehensive support to faculty with designing, developing, implementing, and evaluating technology enhanced face-to-face courses and technology delivered courses and programs.
- Multimedia & Technology Enhanced Classrooms
- Media Services has compiled a listing of Multimedia & Technology Enhanced Classrooms at EIU.
Initiatives and Committees
- Virtual Course Environment Initiative
- WebCT The Virtual Course Environment web site provides a listing of scheduled workshops and other resources. All EIU faculty have access to WebCT accounts that allow faculty to develop technology enhanced and delivered education courses.
- ATAC (Academic Technology Advisory Committee)
- The Academic Technology Advisory Committee (ATAC) serves as an advisory committee to the university community. The ATAC committee is responsible for awarding grant funding generated from student technology fees, The Instructional Technology Enhancement grants provide funding opportunities to improve and enhance our students education at EIU.
- TEAM (Technology Enhancement and Management)
- Another major project that began in Fiscal Year 2001 is the CATS approach for advocating collaboration and teamwork with different academic and service units on campus. Support is provided for professional development in the use of instructional technology by faculty and staff. Assistance is also available for initiatives related to development of technology enhanced courses, technology-delivered courses, and technology-delivered programs.
- Illinois Virtual Campus (IVC)
- Many colleges and universities in Illinois are offering academic courses and even entire degree programs over the Internet. The IVC is your gateway to this exciting new world in higher education.
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