Aug 28, 2016

 

Miscellaneous

FACULTY STUDY ROOMS IN BOOTH LIBRARY
Booth Library has a few faculty study rooms and research lockers available for faculty assignment during the academic year 2016-17. The rooms are located on the main level (3000). Priority will be given to current faculty demonstrating need for close proximity to library resources. Keys will be distributed once assignment has been made. Faculty will have access to rooms during regularly scheduled library hours. The lockers are 18"h x 35"w x 11"d and are located on the 2000 level. To request assignment to a room or locker, please send the following information to Arlene Brown (aebrown@eiu.edu), Booth Library, Office of the Dean: name, department, phone number and email address, along with a brief description of your project. The deadline for requesting a room is Friday, Sept. 9, 2016.

ARLENE E. BROWN, Library Services -- Office of the Dean
Posted: Aug 26, 2016


PASSWORD POLICY
ITS has implemented a new procedure for how users are able to request their E-Number. When users request their E-Number, they will be required to answer a series of questions to verify their identity. Once answering the appropriate questions correctly, the users will be provided their E-Number.

With this change, ITS will also be implementing a new procedure for changing a user's password. If a user needs the Help Desk to reset their password, they will be required to provide a photo ID. This ID can be sent to support@eiu.edu with their E-Number and phone number. The Help Desk will then call the user back and assist with resetting their password.

It is strongly encouraged that all users go to password.eiu.edu and enroll in the Password Management System. Once logged in, a user can click the Enrollment tab and create three security questions. In addition, if the user clicks the Verification Code tab, they will be able to register a mobile phone number and alternate email address. Once completed, a user can reset their password by going to password.eiu.edu and answering these security questions or by sending a verification code to either their mobile phone or alternate email address.

For additional information about these changes as well as the forms of ID which are required for resetting your password, please see our policy page.

JOSHUA L. AWALT, Information Technology
Posted: Aug 26, 2016


HELP DESK CHANGES
The ITS Help Desk has, over the summer, moved to Room 3040 in the Student Services Building. They were previously located in the basement of the Student Services Building. This move will facilitate in providing a one-stop location for students, faculty and staff to receive assistance with their technology and PantherCard needs.

With this move, the phone system has been slightly modified to incorporate the different services offered. Now when calling 217-581-4357, you will be put through to an auto attendant with the following options:
• Press 1 to talk to an ITS employee to solve computer issues or resetting your password.
• Press 2 to talk to a Telecommunications employee to solve telephone issues.
• Press 3 to talk to a Panthercard employee for problems relating to your Panthercard.

JOSHUA L. AWALT, Information Technology
Posted: Aug 26, 2016


PANTHERTECH STATUS PAGE
In order to see the current status of certain EIU IT services, please go here. This link shows the current status of EIU's technology services such as Panthermail, Desire to Learn (D2L), PAWS, and many others. Service outages, technical issues and scheduled maintenance should be reflected on this page.

The list of services are broken up into different sections to assist with navigating through the many services. There are two main sections a student or faculty member will need to pay attention to. The first is Enterprise Services, which includes important services such as Panthermail, Panthercard, and the Password Management tool. The other is Instructional Services, which contains services such as D2L and PAWS.

There are different statuses that a service could be experiencing. A green status indicates the service is operational. If the status is blue, then the service is experiencing some performance issues. A yellow indicator means that the service is having a partial outage. A partial outage means some users may have issues with the service while others can use the service without any problems. Lastly, a red indicator means that the service has a major outage and that it is not working for anyone.

Updates can be found on our Twitter account (#PantherTechHelp). If, for whatever reason, you are still having issues with an EIU technology service but our status page indicates the service is operational, you can find additional help at the PantherTech website or by calling the Help Desk at 217-581-4357.

JOSHUA L. AWALT, Information Technology
Posted: Aug 25, 2016


2016 HOMECOMING SHIRTS ON SALE NOW!!
The EIU Homecoming Committee invites the EIU community to show their school spirit during Homecoming Week (Oct. 17-22) by purchasing a Homecoming Spirit T-shirt! Spirit T-shirts are on sale NOW for $5 in the Student Activity Center (across from Copy Express) in the MLK Jr. Union, between the hours of 9 a.m. and 4 p.m. Each Friday in October has been designated School Spirit Day, and EIU students, faculty, staff and administrators are encouraged to wear their Spirit T-shirts and show their school pride! For an order form, email Laurel Fuqua at llfuqua@eiu.edu or call 581-5522.

LAUREL L. FUQUA, Student Programs
Posted: Aug 24, 2016


INTERNAL GOVERNING POLICIES AND BOARD OF TRUSTEES BYLAWS, POLICIES AND REGULATIONS
The Internal Governing Policies are available on the Web here. Also note that the Board of Trustees' Bylaws, Policies and Regulations are also on the Web. See here for those.

BILLIE L. RAWLINGS, Office of Academic Affairs
Posted: Aug 23, 2016


PRE-RETIREMENT SUMMER ASSIGNMENTS
Faculty eligible to apply for pre-retirement summer assignments must do so by Oct. 17, 2016. An application for the pre-retirement summer assignment obligation may be obtained here.

To be eligible, faculty must have completed 15 years of service at the university in Unit A, must have an annual appointment that does not exceed 10 months, must not be on retraining leave or leave without salary, must not have previously received an approved university pre-retirement session assignment, and must declare a firm retirement date, under the provisions of Article 6.9.b.(1) of the EIU-UPI Unit A Agreement. Approval of eligible faculty members' requests for pre-retirement summer assignments will be made by Nov. 15, 2016.

BILLIE L. RAWLINGS, Office of Academic Affairs
Posted: Aug 23, 2016


LET US TELL YOUR STUDENTS ABOUT THE EIU WRITING CENTER
Let a Writing Center consultant extend a personal invitation to to your students and explain how they can benefit from this valuable support service at any stage of the writing process.

To request a 15-minute orientation for any or all of your classes, email Director Fern Kory at fkory@eiu.edu or call 581-5929 to leave a message during Writing Center hours: Monday through Thursday 9 a.m. to 3 p.m. and 3 to 6 p.m. and on Friday 9 a.m. to 1 p.m.

Also consider providing a link on your D2L page to the Writing Center website.

FERN KORY, Writing Center Director
Posted: Aug 14, 2016


MICHAEL R. HOADLEY INSTRUCTIONAL TECHNOLOGY AWARD
The Center for Academic Technology Support [CATS] invites nominations for the 2016-2017 Michael R. Hoadley Instructional Technology Award. This prestigious faculty recognition includes a $1,000 award to be used at the recipient's discretion. For complete details on this award and the nomination process, please refer here.

Chair nomination and review form deadline is 4 p.m. Friday, Sept. 16, 2016.

TRACY HALL-INGRAM, CATS
Posted: Aug 10, 2016


CLASS PACKETS AT THE PANTHER PRINT & COPY CENTER
PLEASE HELP FUND EIU!! Bring your syllabus/supplemental information/reading/class packet(s) to the Copy Center. We will print your information to your specifications and have it available for your students to purchase in a timely manner, with no hassle to you and as little cost to your students as possible. We provide quick, courteous and accurate service. Class packets can be emailed or delivered to the Copy Center, where they are printed and finished. Completed packets are then sold through the Union Bookstore. For questions or assistance of any kind, contact Jon Crask at 217-581-5334 or email at jlcrask@eiu.edu.

JONATHAN L. CRASK, Panther Print & Copy Center
Posted: Jul 26, 2016


RECORDS MANAGEMENT
We have been working to streamline the records management process over the past few months. As part of this effort we have changed certain procedures for submitting a disposal request. For information about the changes, as well as the new procedure, please visit our website. There you will find information about records retention, as well as instructions for how to complete a Record Management Request.

Questions? Please contact info-sec@eiu.edu.

JOSHUA L. AWALT, Information Technology Services
Posted: Jun 13, 2016





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