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Services and policies
Room Security/Lost Keys and Lost Items
Eastern Illinois University assumes no responsibility for loss or damage of guests' personal property. Please do not loan your keys out to anyone. Loaning your keys out or propping doors may compromise your safety and the safety of others. If you have lost your room key, you can obtain a duplicate at the front desk. There is a $10.00 charge for conference hall (Andrews, Lincoln, Stevenson, Douglas, Lawson, Taylor and Thomas) keys and $25.00 for non-conference halls, apartments, and exterior door keys. If you should lose something during your stay or you have noticed that you left something behind after returning home, please call the Office of Camps and Conferences at (217) 581-7482.
Laundry Facilities
There are debit card-operated washers and dryers located in the majority of the University-operated housing units on campus for use by our guests. Debit cards are available for check out at residence hall front desks.
Residence Hall Accommodations
Mail Services
Mail is not delivered or picked up at the residence halls during the summer months. If you need to mail a letter or a package there is a mail drop-off box underneath the walkway at the University Union. If you need to have something sent to you, we would recommend sending it to our Summer Conference Office. Once we receive your mail, we will have it sent to directly to you.
The address is:
EIU Summer Conferences Office
c/o Your Name and name of camp/conference
600 Lincoln Avenue
Martin Luther King Jr., University Union
Charleston, IL 61920
Housing Policies
- University personnel may enter a room to inspect for health, safety, maintenance, and in the case of a life threatening situation.
- Parking for all summer conference guests is available free of charge in the student lots adjacent to a university building holding a conference. Please do not park in any of the fire lanes or staff parking lots at any time.
- Curfew hours are designated by each group. Signs will be posted on exterior doors indicating that the doors are locked. Room keys will not unlock exterior doors to the building. Adults are allowed to check out exterior door keys at the front desk.
Prohibited Activities in the Residence Halls and University Buildings |
| 1. Window screens, stops or seals may not be loosened or removed for any reason. |
| 2. Tampering or maliciously damaging the elevators. * |
| 3. Hard alcohol or drinks containing hard alcohol and illegal possession/use of drugs. ** |
| 4. Decorations in hallways must be kept free of crepe paper and signs must be hung on brick walls and room doors with masking tape. All decorations must be removed prior to your departure. Failure to do so will add cleaning charges to your bill. |
| 5. No water guns and water balloons. |
| 6. No smoking in all of the University facilities. |
| 7. Room furniture may not be transferred, exchanged or taken out of rooms. |
| 8. No excessive noise. |
| 9. No candles and incense. |
| 10. Guest visitation for minors in not permitted. |
*Elevator traffic is constant during the summer months, we ask all guests residing on floors 1 through 3 to use the stairs whenever possible.
**Only beer and wine is allowed under the following guidelines: the guest is 21 years of age, in privacy of own room with door closed, and in accordance with individual camp policy.
Dining Services Policy
Guests must present their meal card upon entering Dining centers. If you have lost your meal card, please go to the residence hall front desk where you have been assigned. Meal card replacements are available at a a cost of $5.00.
- For personal safety and sanitation, shoes and shirts must be worn in the Panther Dining Centers at all times. Pajamas and bathing suits are not considered appropriate dress.
- No smoking is allowed in the Dining Centers, however you can smoke in designated smoking areas outside the buildings.
- Food, beverages, glasses, utensils, or other University property should never be taken out of the Panther Dining Centers. Guests found in violation of this policy will be charged for restitution and may not be allowed entry into the dining center during the remainder of their stay.
- Please be courteous to those eating around you. Appropriate behavior is expected and failure to behave appropriately will result in being denied access to any of our University Panther Dining Centers.
Health Services
Eastern Illinois University Health Service is available for conference guests during regular operating hours for primary care visits. The Health Service is an ambulatory facility(patients must be able to get to the Health Service for treatment) and does not function as an emergency room. In most cases the individual conference fees, paid by the participants do not include provisions for services rendered at Eastern's Health Service. Charges incurred at the the Health Service are the responsibility of the conference guests or the parent/guardian, if the guest is not 18 years of age. Please check with your camp program for specific arrangements of coverage of medical services provided at Eastern's Health Service.
Health Service is not able to process insurance claims for patients since "on-campus" medical services are funded by student fees. For this reason, health care services are billed directly to the conference participant or parent/guardian. Health service bills are properly coded to enable patients to submit their bill for reimbursement of payment through their primary health care insurance provider. Please be aware that not all insurance providers will honor services rendered outside their realm of medical providers. All questions about health insurance coverage, while attending a conference at Eastern, should be directed to the participant's individual insurance providers.
Martin Luther King Jr. University Union
The Martin Luther King Jr. University Union provides 24-hour access to ATM service. The ATM is located in the main level in the east wing of the building. Also, postage stamps may be purchased in the same area.
The Union Bookstore offers a variety of products including school supplies, Apple computers, office supplies, Greek merchandise and art supplies, books, software, greeting cards, novelties, magazines, Eastern clothing and more. Fax services and outgoing UPS mailings can be processed in the bookstore.
The Vending Lounge offers a relaxed environment where students/conference guests come to relax, study or socialize with friends 24-hours a day. The Lounge has recently been remodeled with better seating, improved lighting and a wider variety of drinks and snacks. There are coin operated lockers located in the lounge for your convenience.
Copy Express offers photocopying, typing, faxing, binding, and transparency services. Also, colored paper and resume materials are sold as well.
Java B & B, located in the Martin Luther Jr. University Union next to the Bookstore, offers Seattle’s Best Espresso, freshly brewed coffee, and iced specialty drinks along with gourmet baked goods and Häagen-Dazs ice cream. All these items are presented in an relaxing atmosphere where students can study, read or hook up their laptop and surf the internet. To view the Java B&B menu, click here.
The Marketplace Convenience Center is another option for Panther Dining patrons. Beverages, snack foods, single-serving entrees and basic needs are a few of the things offered at the Marketplace. |
