Eastern Illinois University Logo
Telecommunications |

Student Phone Services

Home

Student Phone Services

Administrative Phone Services

Repair Services

Directory Assistance

Emergency Phones

FAQs

Staff Directory

Contact Us

Billing

EIU Telecommunications office provides the On-Campus phone service for students. Local service costs are covered by a student's Housing fees. Unlike many metropolitan area phone services, local service at Eastern Illinois University is unlimited. In addition to standard dial tone, our office provides many of the same calling features that you are accustomed to receiving from your local phone company.  To obtain custom calling features and/or voice mail, you must sign up at the Telecommunications Office.

If you have additional questions, give us a call at 581-5951.

Top

Calling Features and Costs

FeatureCost
Local Service Included in Housing Fee
Caller ID Number Display $10.00 + tax/per semester
Calling Name Display $5.00 + tax/per semester
Call Waiting Free
Speed Calling Free
Voice Mail Free

Dialing Instructions

  • Dialing ON-CAMPUS numbers requires dialing the seven digit phone number (ex. the number 581-5951).
  • Dialing (Local) OFF-CAMPUS Charleston and Mattoon numbers requires dialing the seven digit phone number.
  • Dialing Long Distance (anywhere outside of Charleston or Mattoon) requires a pre-paid calling card.  These cards may be purchased at most retail stores.

Student Long Distance Service

Dialing Long Distance (anywhere outside of Charleston or Mattoon) requires a pre-paid calling card.  These cards may be purchased at most retail stores.

Student Voice Mail Guide

Please see the attached feature sheets for instructions. Click for these instructions - PDF format

FYI - Adobe Reader is required to view this document in pdf format. If needed, download Adobe Reader at this link www.adobe.com